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Panera Bread

Panera Bread

2930 Festival Way, 20601, Waldorf, US, United States

Soup • Casual • Salads • Coffee


"One of my good followers asked me to check out Panera Bread's new chicken sandwich. I obliged. I hadn't been to this spot in YEARS, so going back was definitely my pleasure. I also wanted to see what that Mac n cheese was hittin on...Let's GO!! . Where I am: @panerabread . Location Reviewed: 2930 Festival Way, Waldorf M.D. . Menu Includes: Artisan Bread's, Breakfast Sandwiches, Soufflés, Parfaits, Fruit Cups, Oatmeal, Coffee, Hot Tea, Hot Chocolate, Pastries, Soups, Bagels, Cream Cheese, Cupcakes, Brownies, Pizza, Salads, Bread Bowls, Craft, Canned Beverages. . Items Reviewed: Their Signature Take Chicken Sandwich seared chicken breast with parmesan crisp, emerald greens, garlic aioli on a brioche bun $9.79 with chips . DECENT. It was good, but lacked flavor, even with the crisp, aioli. Their Signature Spicy Take Chicken Sandwich with Buffalo sauce, spicy dill pickle chips, emerald greens on a brioche bun $9.79 with a fruit cup . DELICIOUS!! This sandwich was much better spicy. And their spicy isn't hot. The fruit cup was DELICIOUS as well!! Their Toasted Steak White Cheddar grass fed beef with aged white cheddar, pickled red onions, horseradish sauce on ciabatta $9.79 with the cucumber, tomato salad-DELICIOUS . LIKE THAT!! Flavorful, meaty with some kick, and the ciabatta was perfectly toasted!! Their Small Mac n Cheese Bowl with a French baguette $5.29 . DECENT. It didn't taste fresh. Their Frozen Strawberry lemonade $3.09 . LIKE THAT!! Refreshing, flavorful, tasty!! Their Frozen Caramel Cold Brew $4.49 . STAMP-according to my son but he's right, I've had it before !! . Customer Service: Excellent . Online Navigation: Easy . Parking: Plentiful . Recommendations: Get that Toasted Steak white cheddar, with the cucumber salad a frozen strawberry lemonade!! =STAMP =LIKE THAT =DELICIOUS =DECENT =PASS =NAH #Bigschlimsreviews"

Panera Bread

Panera Bread

120 Highland Ave, Needham Heights, MA, 02494, United States

Salads • Seafood • Bakeries • Catering


"Extremely unpleasant experience marred by the rude attitude and behavior of the General Manager, Kelsey Cappello.On the morning of 11/4 around 9:30, I entered the Panera Bread location with the expectation of receiving the warm and friendly service that Panera is known for. Unfortunately, my encounter with Kelsey Cappello was far from the positive experience I had hoped for. From the moment I approached the counter, her demeanor was unprofessional, unwelcoming, and disrespectful.I ordered two bagels with cream cheese and was waiting by the pick up counter. One of the employees asked me what I am waiting for and asked me to wait over the mobile pickup where Kelsey is standing by. I went there and showed her the receipt confirming with her that this is the right place to wait for my order. She pointed me back to where I was and command me to wait there, “no, go wait there.” . I told her someone else just asked me to wait here. She pointed to that direction again “wait over there” she said, without any explanations. Moments later, I was handed with a bag with two tubes of cream cheese with no bagel at all. When I came back and ask, I was told that this is what I was ringed for. I was like if the register misheard my order, why bother asking if I want plain bagel and if I want it to be toasted?In the end, I got my bagels. There is no apologies whatsoever from the start to the end by Kelsey. She spoke to me in a condescending tone, and it was clear that she had no interest in providing the level of service that I, as a customer, deserved.I believe that such behavior from a General Manager sets a poor example for the entire team and reflects poorly on your company as a whole. It is disheartening to witness a key representative of Panera Bread treating customers in such a discourteous manner.I strongly urge you to address this matter promptly by conducting a review of Kelsey Cappello's conduct and providing necessary training or corrective action.Feel free to contact me for more information about the situation."

Rita's Italian Ice

Rita's Italian Ice

1213 Liberty Rd, Sykesville, MD, 21784, United States

Pizza • Cafés • Desserts • Ice Cream


"It was a warm spring day. I don 't normally get ice cream, but I had a hard day and I thought I deserved it. I wanted a little cup of chocolate custard with rainbow sprinkles, so that is exactly what I ordered. The worker placed an order on the counter- chocolate ice with rainbow sprinkles smushed into it. It looked putrid. I thought surely, this can not be my order but, because I was the only person there (besides my friend who accompanied me , I knew it had to be mine. I am not the type of person to correct when my order is wrong because I am in the food service industry and I understand how annoying it can be. I gained the confidence and got her attention to tell her that I recalled ordering custard. She looked at me and said No, you did not. I was baffled. I would have never said this to one of my customers (especially because I had a witness who could testify that I ordered custard. With much attitude, she followed up, Well, do you want custard? Of course I wanted custard, I wouldn 't even be asking if I actually wanted chocolate ice with sprinkles (if this is your order I 'm sorry, but it looked atrocious Even though I was feeling very embarrassed in front of this worker, I replied, Yes, please, if you don 't mind, I 'm really sorry. Reluctantly, she took it to the back. When she returned I almost had to do a double take. She had just put the custard on TOP of the sloppy mess. I was bewildered. She had somehow made it look even worse. I felt like I was in a bad dream. Defeated, I took the cup off the counter and walked away. There is no way she genuinely believed that adding custard to the top would solve the problem but I was scared to see what she would do to my ice cream if I asked her to fix it again. Needless to say, I will be wary coming back to this establishment, as I am scared to see this worker ever again."