"In response to your reply, the waitress never checked on us. She dropped off our food and the check so quickly that we didn’t have a chance to ask for anything, even though we needed it, and then she just walked off. Her attitude got so bad that I asked to speak with a manager or someone responsible. A young man who looked like a teenager came to our table. We tried to talk to him, but the waitress came over and started raising her voice at us. She even called me and my mom "Karen" for trying to address the situation! At that point, I felt like I was just reflecting the negative energy she brought to the table. We weren't the only table getting poor service; there were others who didn't have drinks or were being checked on either. I did notice she was nice to a select few customers, so maybe she was just overwhelmed.
The waitress bluntly told us that we were never her tables to begin with. I said that if that were the case, she shouldn’t have come to us at all. I’ve been a waitress myself, and I’ve managed a full section by myself without having an attitude like that. Maybe she was having a bad day, but that’s no excuse to take it out on others. I was having a great day until I walked in and encountered her poor attitude.
So no, I’m not being a "Karen." I’m simply responding to the negative energy you brought to me. It’s disappointing that when we asked to speak with someone, a young kid came over who seemed to not care about our concerns at all. This shows me that this restaurant doesn’t value how their staff treats customers, whether it’s good service or bad. Nothing will be done about it, so I’m giving this place a zero. I wouldn’t recommend anyone come here again!"
