Zesty Chicken Border Bowl
Taco Bell

Taco Bell

East Main Street, Sylva, 28779, United States Of America

Tacos • Mexican • Chicken • Fast Food


"I had not had taco bell in over a year and decided to have a go. As I'm sitting in the drive thru (stuck in the drive thru as there is no where to go when you get in it) one of the employees opens the backdoor of the building and yells at us that theyare out of all beef. I thought it was a little strange to have an employee yell at the drive-thru from the back door like abunch of factory workers at lunch. I ordered a steak burrito as they said they had steak in place of beef, But I was toldsternly by the manager or someone in leadership role over the mic that I was not allowed to replace any other Items with steakthat had beef or they would run out too quickly which I thought was odd also since they had already run out of ground beef. Bythe time I got to the window I already felt unwanted there and a little nervous about how my food was going to come out sincethe energy I felt from the employees was that they did not want to be there and they were frustrated and over everything.Customers feel that, but unfortunately these days it's rare to go anywhere that you get good service. I received my items, thegirl at the window at least smiled at me. I got home and I had a BEAN AND RICE burrito. I waited in a line I was stuck in, wasyelled at twice, and paid for something I didn't even want. I was dissapointed as I don't eat here often. I guess fast foodwon't ever be he same as it used to be before Covid, because literally everyone feels entitled and no one cares about thequality of work or product they put out. I will continue buying local or cooking at home."