"Our waiter started off strong, giving us detailed descriptions of the day's specials. However, after delivering my husband's iced tea, he disappeared, and we had to wait until we spotted him again to ask for sugar. Notably, sugar and condiments weren’t on the tables. We ordered two appetizers: steak tartare and mussels, which arrived quickly. The salad came almost immediately after, which was a bit rushed for our liking. I mentioned we weren’t in a hurry, but perhaps that didn’t help.
While our dinners were served at a reasonable pace, they were delivered by a different server. This was fine; it was great to see the staff supporting each other. We enjoyed both our appetizers and main dishes, although my husband wasn't fond of the bread that came with the steak tartare, finding it too crunchy and distracting from the meat. My duck was cooked perfectly and incredibly tender, and my husband was pleased with his veal.
At this point, however, our waiter was absent. He didn’t check in to see if everything was satisfactory or if we needed anything during our meals. We didn’t see him again until we were finished, surrounded by empty plates. He brought us the check, suggesting we might not have room for dessert but invited us to inquire about options. We ordered coffee, but then he vanished once more. Being tucked away in the corner made it hard to spot him.
They seemed to be understaffed, as he didn’t come by to pick up our empty plates or check on us. Given that we had plans after dinner, we decided to settle the bill without ordering dessert. I was quite disappointed in the service overall; we felt both rushed and neglected. Had there been an issue with our meals, which thankfully there wasn’t, it would have gone unaddressed. My husband did manage to ask the server who delivered our meals for a refill on iced tea, but he never received it.
Although I had conveyed how much I enjoyed this restaurant and the lovely town, the service this evening felt subpar. It is disheartening, especially since we drove two hours specifically to eat here. I appreciate that the kitchen staff did a fantastic job efficiently calling the orders and delivering the food. While my husband was less than thrilled about sitting close to the kitchen, I enjoyed it as it felt like dinner and a show. The chefs were professional and worked seamlessly together, creating a tidy kitchen environment.
Overall, we just wish our server had paid more attention to us during our meal."
