Auntie Anne's - Carta

They were very helpful and happy to make special order pretzels for us. Everything was very good.

There were no pretzel dogs available at all, and they didn’t even offer to make them. On to the next!

This was disgusting. The pretzel was so hard I couldn't eat it. The blueberry lemonade... if that's what we are calling it was at best flavored water. I am going to stop buying fast food, it's time they go extinct or sell food worth buying. Ver carta

Employee wouldn’t more pretzel at 430. And another employee ran in the back. Said could only order what was made. Made me check out 3 times for extra sauce and drinks. In the end the pretzels were rock hard….terrible. Best part was the drink I had to get myself.

I'm consistently disappointed with this place because they're always out of stock whenever I visit. They should be regularly making more pretzels, especially during lunch hours. Instead, they wait until the display is completely empty to restock, which makes customers wait 10-20 minutes when we have places to be. The service is quite frustrating.

Horrible costumer service! Cashier asked if I was paying with card and I said yes and they had me try my card and the card reader had said approved on my end and they said it had declined so they had me try it again and the same thing happened, so I ended up paying cash. Today, a day later I have two charges on my card for this place. So not only did I pay for an oversized small cup of pretzels I paid 3 times! Definitely don’t go to this place, save yourself the trouble. Ver carta

I stopped by this location to grab a bite since my local one closed down. I first visited at 6:30 PM, but they were set to close at 7 and were out of pretzels. I tried again later, but they changed their hours and now close at 6 PM. I arrived just five minutes after and found pretzels still in the case, but they refused to sell them because they were closed. Dealing with this place has been quite unpleasant. When my local location was open, the staff there were always friendly. This location is a disgrace to Auntie Anne's!

Truck driver from NJ stopped here Friday 2/3/23. Customer service was horrible lady takes a phone call as I'm making my order, literally answers her cell phone. No options to pick from mind you it was 12pm in afternoon.So I make my limited choice of a salted pretzel which was hard as rock, and let me tell you what ensued after eating it was horrible. I had the worst stomach pain from there on out until Saturday morning. I ate nothing else that day other than a PBJ sandwich at around 9am. All night my stomach killed me and throwing up. Idk but I've never felt like I did anywhere else.Don't recommend

First of all, I’ve had numerous terrible experiences here. Today, however, was the final straw. As an Auntie Anne’s policy, pretzels should be made to the customers request. At any other Auntie Anne’s, this is no issue. However, at this specific location, the workers are incredibly lazy to the point where they decline all requests and rudely remark, “we only have what is in the box.” This has happened to me on numerous occasions. Today, I simply went looking for a pretzel. There were none, so upon request, I asked for a pretzel. I was told “we only have what is in the case.” The selection in the case was the most exotic selection of pretzels ever, consisting of pretzel dogs andother pretzels... Ver carta