Cold Stone Creamery

131 Palm Ave, 91502, Burbank, United States

🛍 Cafés, Cakes, Desserts, American

3.9 💬 3157 Reseñas

Teléfono: +18182389931

Dirección: 131 Palm Ave, 91502, Burbank, United States

Ciudad: Burbank

Menú Platos: 35

Reseñas: 3157

Sitio Web: https://www.coldstonecreamery.com/stores/20158

"The customer service at this restaurant is awful. I placed an order online through their website, but two hours later, my delivery still hadn't arrived. When I finally managed to reach the driver, he claimed he couldn't find my address, despite the fact that I live on a major street. I attempted to call the restaurant for 20 minutes, but no one answered. When I eventually got to speak with Dan, he was unable to help with my situation. He seemed completely clueless about what was happening and said he couldn't issue a refund because it wasn't his responsibility. Overall, it was a very frustrating experience."

Alfredo Alfredo

This restaurant is highly recommended for its fresh, delicious food. The staff are also very polite and friendly.

Dirección

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Reseñas

Kevin
Kevin

This is an amazing ice cream shop! I've always loved how they combine all the ingredients into their ice cream—it’s simply delicious. It was quite busy on Friday night, but we only had to wait about two minutes to get our ice cream.


me
me

Attempted to enter 10 minutes before closing and was denied service. There were 8 customers in total, and all of us were turned away. Well done, guys! Luckily, the ice cream shop across the street remained open and served us. I will definitely not be coming back to this location.


Armon
Armon

I’m not sure if the staff were having an off day, but my experience was really disappointing. The employees were visibly annoyed while a customer was deciding what to order, and when the order was finally placed, the Cold Stone creation was the worst I've ever seen—barely mixed at all. The customer service skills need serious improvement, or I’m certain the business will suffer. People choose to support places where they feel welcomed, and unfortunately, the staff last night were far from friendly. Ver carta


Sal
Sal

The customer service at this restaurant is awful. I placed an order online through their website, but two hours later, my delivery still hadn't arrived. When I finally managed to reach the driver, he claimed he couldn't find my address, despite the fact that I live on a major street. I attempted to call the restaurant for 20 minutes, but no one answered. When I eventually got to speak with Dan, he was unable to help with my situation. He seemed completely clueless about what was happening and said he couldn't issue a refund because it wasn't his responsibility. Overall, it was a very frustrating experience.

Burbank

Burbank

Burbank es conocida por su centro de la industria del entretenimiento y su diversa escena gastronómica, que incluye clásicos americanos, favoritos mexicanos, y una variedad de cocinas asiáticas.

Categorías

  • Cafés Encantadores cafés que ofrecen una variedad de cafés y tés recién preparados, junto con bocadillos ligeros, pasteles y postres. Perfecto para un impulso matutino o un delicioso regalo por la tarde en un ambiente acogedor.
  • Cakes Una deliciosa selección de pasteles con capas ricas y húmedas, elaborados con los mejores ingredientes. Satisfaga su gusto por lo dulce con nuestra variedad de sabores decadentes y creaciones bellamente decoradas. Ver carta
  • Desserts Disfruta de nuestra selección de postres indulgentes, desde lujosas creaciones de chocolate hasta delicadas delicias infusionadas con frutas, cada una diseñada para terminar tu comida con una nota dulce y dejar tus papilas gustativas ansiando más.
  • American Disfruta de los sabores clásicos americanos con nuestro menú diverso, que incluye hamburguesas jugosas, pollo frito crujiente, costillas de BBQ abundantes y ensaladas frescas. Deléitate con el confort atemporal en cada bocado, creado para satisfacer todos los gustos.

Comodidades

  • Accepts Credit Cards
  • Wheelchair Accessible
  • Carta

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Castaway Burbank

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