Teléfono: +14752981491,+12033675554
Dirección: 2065 E Main St, 06610, Bridgeport, United States
Ciudad: Bridgeport
Menú Platos: 35
Reseñas: 47
Sitio Web: http://crossroadspizza.com
"I’ve been getting food from CR for YEARS. I’ve never had any issues. But yesterday was definitely a turn off for sure. I ordered through Uber Eats, my order was canceled with out any explanation. No call. Nothing. So I call to see what was up. The girl that answered was extremely rude. Now, I work in restaurant and I work with the delivery apps, so I KNOW they have the ability to adjust the price on something. I was told no they can’t. Whatever, we speak I see what the issue is, so I fix it. Resend my order and call them back to make sure all is good. Well, when they picked up they must have thought I could hear them, so they say “we are going to just cancel her order again” followed my laughter. Now while what they said wasn’t super offensive it’s the fact that they had no regard for who can hear them or therir customers is what is disappointing. The reason they had an issue with the order was because I asked for the salad to have just Romain. She said they don’t have that. Which makes no sense cause they offer CEASER SALADS! Bottom line, the customer service was terrible. I’ve been in the field for 17 years. I’m literally hired to train people on how to problem solve with guest in an APPROPRIATE manner. My suggestion to you and your team, learn to problem solve with you guest to give them a good experience. Don’t brush them off as if they are bothering you at YOUR JOB, THAT YOU CHOSE TO WORK AT."
Todos los precios son estimaciones en menú.
Bridgeport, una ciudad costera en Connecticut, es conocida por su diversa escena gastronómica, que incluye mariscos, pizza y cocinas internacionales, reflejando su vibrante crisol cultural.