Li-lac Chocolates - Carta

Absolutely the rudest customer service. The guy was an **** as soon as we walked in the door

I visited this place during a food tour, and the chocolates were both beautiful and delicious!

Friendly service and beautiful confections. The taste texture of the chocolate is unbelievable. Ver carta

Simply superb chocolate confections in many flavors and varieties with extensive seasonal specialties for Halloween, Thanksgiving, Hanukkah, Christmas, New Year's, Valentine's, Easter, etc. Aas well as birthdays, anniversaries, weddings and lots more

While I can't comment on the customer service, I found the online ordering process to be simple, and my order arrived within a few days. The cold pack didn't quite make the trip from New York to South Carolina, but that didn't affect the quality of the chocolate at all. As long as they keep making chocolate, we will definitely continue to order!

I was here on Monday buying chocolate for a Christmas party for my students. The lady Jackie was exceptional, fun , knowledgeable, and very kind. However her coworker was a real nervous reck and made me feel quite uncomfortable while making a big purchase. He kept watching me and looking at me like I didn't belong there. Thankfully Jackie was there to smooth it all over. Ver carta

Non-functional slack fill alert!!I bought a 20pc box as a gift that was no longer needed, so I ate it myself. I was dismayed to find that a third of the box is air! They put in false bottom. I took it out and you can see it in the picture. Yes, technically the outside of the box doesn't lie when it lists the quantity and weight, but normal humans shop via their eyes, and they intentionally make the box bigger to deceive us. Not cool at all. The chocolate is fine, but for deceptive customer practices, you get 1-star.

Don 't be discouraged by some reviews. Try the place out! The 'server ' (not sure on the terminology) was very kind, patient and helpful. The chocolates themselves are delicious!! Some sculptures are very cute, funny and creative.Constructive feedback the store should to mention somewhere that people don 't have to buy in pounds. It was unclear (but we asked questions and got helpful clarification) that we could mix and match and get boxes. People who entered after us did not purchase after seeing that the chocolate costs $42 per pound. One or two pieces can be bought in accordance to the weight, which would be cheap.

After years of indulging in premium chocolates, I didn’t expect much when I ordered from Li-Lac. I was completely mistaken—this chocolate is extraordinary. The milk chocolate is, without a doubt, the best I’ve tasted in over 60 years. It’s creamy, rich, and incredibly satisfying. Despite my initial concern about the smaller size of the bar, it truly hit the spot and satisfied my chocolate cravings like nothing else has in years. Although I can’t comment on the customer service, I found the online ordering process to be simple, and my order arrived within just a few days. The cold pack didn’t quite make it intact from New York to South Carolina, but that didn’t affect the quality of the choco... Ver carta