Middleterranean - Carta

1600 W Lake St #108a, 60101, Addison, US, United States

🛍 Casual, Catering, Falafel Wrap, Tabouleh Salad

4.3 💬 2089 Reseñas
Middleterranean

Teléfono: +16307733955

Dirección: 1600 W Lake St #108a, 60101, Addison, US, United States

Ciudad: Addison

Menú Platos: 17

Reseñas: 2089

Sitio Web: http://middleterranean.com

"Extremely Disappointing Experience at Middleteranian I had an incredibly frustrating experience with Middleteranian today, and I feel compelled to share my disappointment. I decided to order food from them using their website ordering system, and my experience went downhill from there. To start, I ordered three items totaling $25.11 through their website, but I didn't receive an email confirmation. Worried, I decided to call the restaurant. A girl answered and informed me that they received the order but that one of the items, baba ganoush, was not available, and she suggested I substitute it with hummus. Not wanting hummus, I asked if I could get a refund for the unavailable item. To my surprise, she was unsure if she could cancel a single item and return my money, so she needed to consult with the manager. Five minutes later, she called me back, confirming the cancellation of the item, but when I inquired about getting an updated receipt reflecting this change, I was flatly told it couldn't be done. This left me with no proof that they would actually refund my money. Frustrated, I requested to speak to the manager but was told the manager wasn't available, and I would have to wait. I had already spent my lunch break driving to the restaurant, and waiting for a receipt was not how I wanted to spend my time. I was promised an updated receipt via email, but an hour and a half passed with no communication from them. I decided to call the restaurant again, and the girl on the line told me to wait for the manager. Two minutes later, she told me to keep waiting. Determined to resolve this, I stayed on hold for five minutes, only to have the call abruptly disconnected. I called back, and there was no response. At this point, I was furious and called again. A male voice answered, who I learned was the manager. However, he repeatedly tried to explain their payment system, talking over me, and never took responsibility for their mistakes. There were no apologies or any acknowledgment of the inconvenience I had endured. In the end, it's not about the money; it's about being treated with respect and courtesy. Middleteranian failed on all fronts in this regard. I will never return to this establishment, not because of the $8 or $20, but because of the abysmal customer service. There are plenty of other restaurants to choose from, and I won't waste my time or money on a place that treats its customers so poorly."

Menú completo - 17 opciones

Todos los precios son estimaciones en menú.

Entrantes

Pizza

Pollo

Pan

Guarniciones

Especialidades Mixtas

Gyros

Sopas

Escalope

Platos Vegetarianos

Wings And Sides

Wraps

Vegetariano

Antonietta Antonietta

Absolutely beautiful place! The service and food were great.

Dirección

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Reseñas

Matt
Matt

Order pickup or you may die of old age waiting for your food Food: 3 Service: 1 Atmosphere: 3


Cesar
Cesar

I was very disappointed with food. It was not tasty at all. You may have to get new cooks. For example, with all do respect, Jarasa Kabob in Skokie has real authentic Mediterranean taste. Your Chicken shawarma had a bad after taste.


Tony
Tony

Nice little place. Food was very good and came out quickly. No frills and no gimmicks, just good food. Service: Dine in Meal type: Dinner Price per person: $10–20 Recommended dishes: All Three, Chicken Shawarma Pita Wrap, Greek Fries, Tabouleh Ver carta


Shelby
Shelby

I Love Middleterranean. I could literally eat it every day and it's just as good every time. It is my absolute favorite Mediterranean food. I usually get the chicken or steak bowl with salad and rice. It also comes with hummus- they have the best hummus!! The service is always fast, friendly and consistent.


Gabby
Gabby

Everything is made to order, so I waited about 20 minutes after placing my order. I had the falafel bowl with tahini and garlic sauce on the side. The bowl itself was enjoyable, and both the rice and salad were good. However, the falafels were quite dry and not the best I’ve had. The pita was decent. I also ordered a side of fries, but they weren’t the greatest either. I might return to try a different bowl, but I was let down by the falafels. It was a bit pricey as well.


Alex
Alex

So we order from here often. My kids love the food and this particular evening they asked for middleterranean. I placed a carry out order and I specifically asked that they do not put the hot sauce on the food since it is very spicy and kids won't eat it. Ofcourse they put hot sauce right on top of it and was noticed when we arrived home. I called the lady to complain and tell that I specifically repeated this instruction twice and she was rude and saying no credit and it is what it is. Quite dismissive. No apology and being contrite about the mistake. This place is going downhill with every visit. Save your money go somewhere else. Food: 1 Service: 1 Ver carta


Asten
Asten

Middleterranean is solid. The food is tasty. Service is ok, a little slow and disorganized but nothing problematic, just be aware of it if you're in a hurry. Couple times I've been there and they've had no ice, which is disappointing. Vegetarian options: There are a number of vegetarian and vegan options, clearly marked. Kid-friendliness: No kids menu, ours ate off our plates. Parking: Small crowded strip mall lot, difficult to find a spot at lunch and peak dinner times. A larger lot is behind the building but you'll have to walk all the way around. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Chicken Shwarma Pita, Shawarma,...


Kalyan
Kalyan

Placed an online order for Fatoush salad with chicken. They got my order wrong, so I pointed out the issue to the cashier when I picked up the food. The cook had to come to the counter to confirm the issue. I showed the receipt on my phone to highlight the mistake in order prep. Somehow the proof was not sufficient for them. Both the cashier and the cook had to dig out the online order printout from the trash can to agree to my assertion. I was fine with them verifying the order. The Issue was with the cook using his bare hands to search for the online order form in the trash and using the same bare hands to prepare the replacement dish without wearing gloves. I pointed out this to the cook...


Anastasiya
Anastasiya

Extremely Disappointing Experience at Middleteranian I had an incredibly frustrating experience with Middleteranian today, and I feel compelled to share my disappointment. I decided to order food from them using their website ordering system, and my experience went downhill from there. To start, I ordered three items totaling $25.11 through their website, but I didn't receive an email confirmation. Worried, I decided to call the restaurant. A girl answered and informed me that they received the order but that one of the items, baba ganoush, was not available, and she suggested I substitute it with hummus. Not wanting hummus, I asked if I could get a refund for the unavailable item. To my sur... Ver carta

Addison

Addison

Addison, un pueblo vibrante en Texas, es conocido por su variedad de festivales de comida con Tex-Mex, barbacoa y cocinas internacionales, atrayendo tanto a locales como a turistas.

Categorías

  • Casual Nuestro menú Casual ofrece deliciosa comida reconfortante para una cena sin esfuerzo. Desde jugosas hamburguesas y deliciosos sándwiches hasta ensaladas frescas y platos principales reconfortantes, nuestra variada selección proporciona una experiencia encantadora para cualquier salida casual.
  • Catering Servicios de catering que ofrecen una amplia variedad de platos deliciosos y bellamente presentados, perfectos para cualquier evento o reunión. Nuestro menú combina creatividad con ingredientes de calidad para deleitar a sus invitados. Ver carta
  • Falafel Wrap
  • Tabouleh Salad

Comodidades

  • Wifi
  • Takeout
  • Carta
  • Dine In
  • menú
  • Delivery

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