"I never even got to try the food. The teenage waiter brought me stale chips with salsa and I ended up waiting forever for my dining companion to bring our water. When I asked if the chips were homemade, he said they were. I requested some fresh chips so I could compare them and see if there was a difference, but he told me he couldn't do that. I insisted that he could, pointing out that if I ordered more chips later, they would be complimentary anyway—so what was the difference? He still said no. Frustrated, I decided to leave. I'm the customer here, and if I'm not satisfied, I'm walking out."
