"I would give minus 2 stars if it was possible. No hostess, no greetings, no even a box on the floor that says wait here for help .. you get there and get lost of how they know they have a customer. I had to walk around and ask should I sit anywhere? until I went for a table and a waiter just finally noticed. The tables we wanted (available ones) suddenly as per waiter was not, so .. We ended outside (patio), since the weather was nice and it was a big mistake. They don 't have properly lighting .. so after dark you can 't see our food, unless you are setting just by the only light they have on the patio.The waiter did not speak English (as she told us) not a problem, because you can always point on the menu what you want (as long you don 't have ask for substitutions)Food took forever, but came a good portion BUT cold. It seemed to laying to be served for a long time. We we not able to eat because we could not see very well food.We decided to ask for boxes and leave but no waiter to ask …. I ended going inside for it and found the waiter just sitting there on her phone … I stay there for about 15 minutes, as even the cooks noticed and I ended ask them for a box and she finally acknowledge since another 2 customers came for her. Now we I know why our food was coldI ended let the cook (seemed to be owner) to know what was happening and he did try to correct her. I did say about the food being cold when we got it.They charge a fee if you use credit card (it was 1.60 for us) it is legal in Iowa BUT no legal if customer uses a bank card. But no one has explained it before ordering or a note on the menu. It is will upset customers as I saw while we were there.And would be nice to have a clean menu and for that I mean no greased pages or rest of food on it . On time for pandemic and diseases, cleaning is a must.If you have kids or have no more than a hour to spent, I cannot recommended because the long wait. You going to be very disappointed.We did not get any drinks, besides water and even that took about 10 minutes.This is our 2nd visit since 3 months, we would believe it would have issues but not the same or even worst. Not on our first list of places to eat after the experience. We ended boxing the food but I haven 't eat it.Hope they get better, meanwhile be prepared. Hope it helps"