Cabanas At The Ridge Pool

1221 Geneva National Ave S, LAKE GENEVA, United States Of America, LAKE GENEVA

🛍 Pub, Pizza, Drinks, American

4.5 💬 15 Avis

Téléphone: +12622457000

Adresse: 1221 Geneva National Ave S, Lake Geneva, United States Of America, LAKE GENEVA

Ville: LAKE GENEVA

Menu Plats: 26

Avis: 15

Site Web: https://www.ridgelakegeneva.com/pool

"I’ll be honest, I rarely write reviews and I try to never complain. Especially nowadays when I know places are short staffed it’s just better to be kind. But we were thoroughly disappointed with our time at the cabanas. The pool- it was a very crowded day but nothing you could do about that. The pool was clean the two toddlers we had with us loved it. So that’s all that mattered. The service- this is where our problem was. The waitress that waited on our cabana also has the other cabanas which I believe all were occupied plus we’re pretty sure she had some tables up by the bar. She came to us about every half hour. Drinks took a long time to get. When trying to hit a $300 minimum with only 3 adults drinking, and service every 30 minutes it was going to take awhile to hit that minimum. One of the men in our party went to the lobby and asked to speak to the manager, the manager never came. We all knew it wasn’t our waitress’s fault…which was why he wanted to speak to the manager. She also told us they were out of seltzers which is what all of the drinkers in our group were planning to drink. We kept seeing other cabanas with seltzers. After asking again, the waitress informed us there was actually one type of seltzer. The men swear there was no booze in the mixed drinks they were ordering. The food- super mediocre. We’ve stayed at the Ridge twice before and had many meals here and typically enjoy the food. What we ordered was just sub par. So much so that we didn’t order anything else beyond apps. We had decided to just leave after 2.5 hours (when we had the cabana for 4 hours) because we were all just that disappointed. When we asked for the check I had asked for an itemized receipt to make sure we were charged correctly. We certainly weren’t overpaying for such a disappointing experience. The waitress kind of rolled her eyes at me when I did ask for this. It took 40+ minutes to get our bill and pay!! It was crazy!!"

minpix minpix

Great service Great time I had a wonderful birthday

Adresse

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Avis

Ford
Ford

great service great time I had a wonderful birthday


Alexander
Alexander

The best ever! Service was great, the DJ was an added bonus! Loved every minute!


Celestino
Celestino

The service was fantastic! The management was extremely polite, and our server, Emily, was outstanding. Voir le carte


HOVS
HOVS

The service was fantastic! The management was very accommodating, and our server, Emily, was outstanding.


Cali
Cali

The concept is fantastic, and the cabana is lovely. I've enjoyed good food there in the past, but unfortunately, that day was different. The service was slow, and I had to place my order at the bar. Additionally, the rain prevented us from fully enjoying the experience.


Blaise
Blaise

We had a fantastic time at Ridge Cabanas. Our server was excellent and very attentive. The food we ordered was delicious, and we all enjoyed swimming in the saltwater pool, especially my three-year-old! Although we had a bit of rain, the cabanas were equipped with curtains that kept us dry. We also brought two infants along, both sleeping in their bassinets inside the cabana. With six adults and three children, including a stroller, we had plenty of space. We would definitely rent a cabana again! Voir le carte


Kristin
Kristin

We had a wonderful experience at the Ridge Cabanas. Our server was exceptional and very attentive. The food we ordered was delicious, and we all enjoyed swimming in the saltwater pool, especially my three-year-old! Even though it rained a bit, the cabanas had curtains that provided good protection from the rain. We also had two babies who comfortably napped in bassinets in the cabana. There were six adults and three kids with strollers, and we had more than enough space. We would definitely rent a cabana here again!


Celestino
Celestino

The pool was very crowded on the day we visited, but that was something we could overlook. The pool was clean, and the two small children we had with us loved it, which is what truly mattered. The issue stemmed from the service. Our waitress was also responsible for other cabanas, which I believe were all occupied, and we suspect she was also serving tables at the bar. It took her about half an hour to come to our cabana initially. Drinks took an excessively long time to arrive. If there’s a $300 minimum drink order with just three adults, it should not take that long to meet it. One of the men in our party went to the lobby to ask to speak with the manager, but she never came. We all under...


SamanthaC
SamanthaC

I’ll be honest, I rarely write reviews and I try to never complain. Especially nowadays when I know places are short staffed it’s just better to be kind. But we were thoroughly disappointed with our time at the cabanas. The pool- it was a very crowded day but nothing you could do about that. The pool was clean the two toddlers we had with us loved it. So that’s all that mattered. The service- this is where our problem was. The waitress that waited on our cabana also has the other cabanas which I believe all were occupied plus we’re pretty sure she had some tables up by the bar. She came to us about every half hour. Drinks took a long time to get. When trying to hit a $300 minimum with only 3... Voir le carte

Catégories

  • Pub Profitez d'une ambiance animée avec nos classiques du pub. Des burgers copieux et du fish and chips aux tartes savoureuses et aux bières artisanales, notre menu promet une expérience conviviale idéale pour se détendre entre amis.
  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois. Voir le carte
  • Drinks Désaltérez-vous avec notre sélection rafraîchissante de boissons, allant de cocktails artisanaux et de vins fins aux délices sans alcool, y compris sodas, jus et café et thé savamment infusés. Des compléments parfaits à votre repas!
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts.

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