Téléphone: +16317232155
Adresse: 44 Newtown Rd, 11946, Hampton Bays, United States
Ville: Hampton Bays
Menu Plats: 28
Avis: 3153
Site Web: https://www.thecanalcafe.com
"I had an extremely disappointing experience at Canal Cafe today at around 4:30pm that I feel needs to be addressed. My family and I came in hoping for a nice couple drinks and some bites to eat but unfortunately, the service was appalling. Our waitress, with the blonde hair, was not only rude but seemed completely uninterested in providing any kind of hospitality. From the moment we walked in, she gave us nothing but attitude and appeared irritated that we were even there. She had blonde hair. It wasn 't even a busy time, so there was no excuse for the lack of attention and professionalism. To make matters worse, we noticed her whispering to the bartender and exchanging what seemed like dismissive comments about us. When we decided to leave, her response was a simple, Oh, okay, sorry, with no genuine remorse or concern for our experience. It was clear she didn 't care at all. This kind of behavior is completely unacceptable, especially when it’s locals like us who keep places like this busy during the slower winter months. It 's disheartening to be treated this way as a customer, and it 's something that needs to be addressed. I hope this review reaches a manager who can take the necessary steps to ensure that future guests don 't have to deal with such poor service. Sadly, this experience has made us hesitant to return, and I would not recommend this place to others unless there 's a change in the way customers are treated."
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