Cold Stone Creamery

2935 S 108th St, West Allis, WI 53227, United States

🛍 American, Ice Cream, Smoothies, Ice Cream Shop

2.6 💬 78 Avis

Téléphone: +14145413888

Adresse: 2935 S 108th St, West Allis, WI 53227, United States

Ville: West Allis

Menu Plats: 21

Avis: 78

Site Web: https://www.coldstonecreamery.com/

"On my last two visits with my sons to enjoy their famous ice cream, we encountered a line that wrapped around the dining room, and not one of the 2-3 employees acknowledged the customers waiting. I understand the importance of timely delivery for online orders, but it seems they need to hire someone dedicated to handling those transactions. Alternatively, they could improve their time and resource management to ensure that in-person customers receive the attention they deserve. During our last visit, we stood in line for over 45 minutes without making any progress. I finally reached my breaking point and left. Despite my love for Cold Stone Creamery's ice cream, I'm hesitant to return. They really need assistance from corporate or a more experienced management team; otherwise, this establishment may continue its downward spiral."

Maurine Maurine

Very slow moving staff and

Adresse

Afficher la carte

Avis

Monica
Monica

Do not order here take forever to make ice


Judith
Judith

The only thing is that there's not enough parking.


Bailey
Bailey

Worker was talking to someone and received delivery while at work toke about 15 mins for Voir le carte


Samantha
Samantha

Four employees, but no one took care of us. One person was working while the other three were in the back. There was no service at all. It’s no surprise we left without being helped.


Nevaeh
Nevaeh

The manager at this location fires people out of spite due to staff not knowing how to do things correctly yet she does not properly train and leaves it up to the trainee to figure it out themselves yet if something is not done correctly, she will complain about it.


Felicity
Felicity

Great ice cream but HORRENDOUS service. We waited 35 minutes with about 7 people in front of us. There was a time when all 3 workers weren't taking any orders and everyone in line was just standing there waiting. No apologies about the long wait either from the staff. Voir le carte


Ervin
Ervin

There is moldy ice cream at the front edge of the glass counter.My server waited minutes before greeting me and spent a great deal of time in the back room instead of helping me (not related to poor equipment). The equipment didn't work properly, so I walked out after 8 minutes with nothing!Parking: Many other businesses share this lot, so it is full most days.


R
R

I had a terrible experience at this restaurant! The music was blaring, making it impossible to hear anything else. The staff seemed uninterested and unhelpful; when I requested a waffle cone, they simply refused to make one. On the bright side, the ice cream was tasty. However, the overall cleanliness of the place left much to be desired—it looked dirty and poorly maintained.


Yasmin
Yasmin

On my last two visits with my sons to enjoy their famous ice cream, we encountered a line that wrapped around the dining room, and not one of the 2-3 employees acknowledged the customers waiting. I understand the importance of timely delivery for online orders, but it seems they need to hire someone dedicated to handling those transactions. Alternatively, they could improve their time and resource management to ensure that in-person customers receive the attention they deserve. During our last visit, we stood in line for over 45 minutes without making any progress. I finally reached my breaking point and left. Despite my love for Cold Stone Creamery's ice cream, I'm hesitant to return. The... Voir le carte

West Allis

West Allis

West Allis, Wisconsin, est connue pour ses événements communautaires et sa cuisine traditionnelle du Midwest comme le fromage en grains, les saucisses et les burgers au beurre.

Catégories

  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts.
  • Ice Cream Un délicieux assortiment de glaces crémeuses et artisanales avec une variété de saveurs allant de la vanille et du chocolat classiques à des options uniques comme le miel de lavande et la mangue épicée, parfait pour satisfaire votre envie de sucré. Voir le carte
  • Smoothies Rafraîchissez-vous et revitalisez-vous avec notre sélection de délicieux smoothies. Mélangés à la perfection avec des fruits frais et des ingrédients sains, ces boissons fraîches et crémeuses offrent une explosion de saveurs à chaque gorgée.
  • Ice Cream Shop Une destination délicieuse pour les amateurs de glace, proposant une variété de saveurs crémeuses et artisanales ainsi que des garnitures qui sauront satisfaire votre envie de sucreries. Profitez d'un délice rafraîchissant qui vous transportera au paradis des desserts !

Commodités

  • Takeout
  • Shared Parking
  • Carte
  • Online Ordering
  • Menu
  • Dining Room Seating

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