Téléphone: +15163384966
Adresse: 894 Old Country Rd, 11590, Westbury, United States
Ville: Westbury
Menu Plats: 35
Avis: 918
Site Web: https://www.dicarlospizzawestbury.com/
"I ordered a cake to be delivered to my hotel room, and I was told it would take 30 to 45 minutes. After waiting an hour without receiving it, I called to complain. They assured me they were on their way, and since my hotel was only a mile away, I would have it in 10 to 15 minutes. However, 30 minutes later, I still hadn't received my pizza, so I called again. This time, they informed me that it had already been delivered! I explained that this couldn't be true since I was sitting in my room waiting for it. Despite my situation, they refused to refund me, claiming that they couldn’t do anything about it and that the delivery app, SLICE, was the only one that could issue a refund. I contacted SLICE, and they reached out to Di Carlo’s on my behalf, but Di Carlo refused to authorize a refund, putting SLICE in a difficult position. I will never order from such dishonest people again. Be cautious when ordering through delivery services; you might end up paying in advance without ever receiving your food."
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