Firewater Tavern - Carte

434 Main Street, Tewksbury, 01876, United States Of America

🛍 Wine, Pizza, Drinks, American

4.1 💬 209 Avis
Firewater Tavern

Téléphone: +19783490000

Adresse: 434 Main Street, Tewksbury, 01876, United States Of America

Ville: Tewksbury

Menu Plats: 35

Avis: 209

Site Web: https://wamesitlanes.com/food-menu-2022-2/

"Upon our arrival, the staff at the desk were, honestly, the worst I’ve ever encountered. One guy seemed completely clueless (I'll give him the benefit of the doubt since he might have been new), but the manager was extremely unprofessional. He informed us that we couldn't bring the mini ice cream cake we purchased, even though we were previously told we could bring snacks, and they don’t sell cake. When we explained that we were told we could bring it and had already bought it, he dismissively said it wasn’t his problem and refused to store it in the fridge or freezer for an hour until we left. He even told us to eat it in the parking lot! I don’t know if upper management at Wamesit reads these reviews, but please ensure that your staff treats guests better than this. Additionally, we were greeted by our server, who mentioned it was her first day. She was very nice, and I don’t want to be unfair to someone who's just starting out, but management really should train staff before putting them to work alone. We had difficulties ordering appetizers and ended up with the wrong card charged at full price, which then needed to be voided at the end. She was obviously flustered, but we didn’t blame her. Our chicken bites were cold, and the appetizer platters were just average—though I suppose that’s to be expected at a bowling alley. I just thought I'd get more for the price and atmosphere. Lastly, I have a suggestion for kid-friendly parties: when adults order alcoholic beverages, the children’s drinks should be served in cups with lids. While I take responsibility for my children, it was hard to keep track of what my daughter was drinking since everything was served in the same type of cups on a small table. We tried to remain polite despite the negative interaction with management, but unfortunately, we won’t be returning. I hope this feedback is helpful for future customers and management."

Menu complet - 35 options

Tous les prix sont des estimations sur Menu.

Mariane Mariane

They had a special function in the tavern and placed us in a room where they golf simulator everything you heard was the whacking of golf balls. Will not do it again

Adresse

Afficher la carte

Avis

Bailee
Bailee

Waiting for more than 10 minutes after we sat before our waiter even confirmed us. It would be understandable if the place was packed, but there were maybe 10 parties.


Jeanie
Jeanie

he waited for more than 10 minutes after we sat before our waiter even confirmed us. it would be understandable if the place was packed, but there were maybe 10 parties.


Jeanie
Jeanie

Our wait staff Brett was excellent, attentive, friendly and funny. Food was amazing! Very flavorful and fresh tasting. Environment was lively and fun. A go to spot for a fun day or night out. Voir le carte


RobertR
RobertR

The tavern was hosting a special event, and we were seated in a room filled with golf simulators. All we could hear was the sound of golf balls being hit. I wouldn’t choose to return to that setup again.


Eric
Eric

We waited more than 10 minutes after being seated for our waiter to acknowledge us. It would have been understandable if the restaurant had been crowded, but there were only about 10 parties at the time.


Janice
Janice

The food was average to below average. The ordering process did not meet my expectations, and after I raised my concerns, I was given explanations that didn't really address the issues. The service was also disappointing. Voir le carte


Marley
Marley

Came for a fun Sunday night with the girls, left disappointed (sober and hungry). Our sever never came back to ask what we would like to order for dinner and then was eating dinner as we were searching for her. We were unable to order dinner or another round of drinks. Don’t bother if you looking for a fun night.


Jeanie
Jeanie

Cool environment and fun things to do is all this place has going for it. Seems that the employees need a major lesson in customer service.Last time I went, the bar had a vendor coming (beer company), asked the bartender about it and he sluggishly said “I don’t know anything about that, I just work here” and chuckled. How do you say that to someone seriously.. he wasn’t a kid either. He could have offered to find out but didn’t.Went in to buy a gift card and the staff is standing around talking with one another, all stare at you as you approach the desk without saying anything. No “hi how are you, what can I help you with”, etc. (aka the basics of customer service). You can’t help but feel l...


Willy
Willy

Upon our arrival, the staff at the desk were, honestly, the worst I’ve ever encountered. One guy seemed completely clueless (I'll give him the benefit of the doubt since he might have been new), but the manager was extremely unprofessional. He informed us that we couldn't bring the mini ice cream cake we purchased, even though we were previously told we could bring snacks, and they don’t sell cake. When we explained that we were told we could bring it and had already bought it, he dismissively said it wasn’t his problem and refused to store it in the fridge or freezer for an hour until we left. He even told us to eat it in the parking lot! I don’t know if upper management at Wamesit reads th... Voir le carte

Catégories

  • Wine Une sélection soignée de vins fins du monde entier, offrant des rouges riches, des blancs vifs et des rosés élégants pour accompagner parfaitement votre repas. Savourez l'arôme unique, la saveur et la complexité de chaque bouteille.
  • Pizza Plongez dans nos pizzas parfaitement cuites, élaborées avec de la pâte étirée à la main, une sauce tomate riche et un mélange de fromages gourmets. Chaque tranche éclate de garnitures fraîches, garantissant une bouchée délicieuse à chaque fois. Voir le carte
  • Drinks Désaltérez-vous avec notre sélection rafraîchissante de boissons, allant de cocktails artisanaux et de vins fins aux délices sans alcool, y compris sodas, jus et café et thé savamment infusés. Des compléments parfaits à votre repas!
  • American Savourez les saveurs classiques américaines avec notre menu diversifié, comprenant des hamburgers juteux, du poulet frit croustillant, des côtes de BBQ copieuses et des salades fraîches. Dégustez un confort intemporel à chaque bouchée, conçu pour satisfaire tous les goûts.

Commodités

  • Wifi
  • Beer
  • Carte
  • Cafe
  • Menu
  • Wine

Restaurants similaires