"Ben and Jerry's is a well-known destination for ice cream lovers. While I find the ice cream enjoyable, I think it is somewhat overrated, especially at this location. The quality is decent but not exceptional, and paying around $7-8 for a regular cone seems a bit excessive. The staff appeared to be overwhelmed, which detracted from the overall experience, and the noise level inside was quite high. When I got to the register, the employees seemed to forget my order, even though they had just prepared it. To make matters worse, they presented the iPad for a tip afterward. I left a 10% tip since they are quite young, but I believe both the service and pricing could use some improvement moving forward."