Téléphone: +15134236394
Adresse: 3350 Village Dr,OH 45005-5602, United States, Franklin
Ville: Franklin
Menu Plats: 35
Avis: 14714
Site Web: http://www.ocharleys.com/
"I came in this evening at 5pm and placed an order to go. I ordered a shrimp meal with mashed potatoes, Mac and cheese and also a steak chicken tenders with Mac and cheese with a salad, also a tea. An order to take home with me. I tipped 11.00. The younglady told me 15 to 20 min for my order. They did have other customers coming in to pick up orders during this time. I see ordersboth on their bookcase and also behind their counter. It has been enough time to where I don?t understand what is taking solong. I go up to the counter and ask if they are finished with my order it is now 5:40pm. My order was not only ready but hasbeen sitting up there for 20+ minutes. I?m obviously upset that nobody has bothered saying my name, nothing. I get my food andspeak to the manager. I?m tell him the situation he says ?well what do you want me to do about it??? I said well idk maybe runthe restaurant better, he then told ME that I was insulting for saying that. I told him that it was insulting for me to spent50.00 on food to have it just sit on metal racks. He literally did not care. So I ended up with food that was not fresh a saladthat was below all the other food so it also was hot and wilted, and a steak that was well done not med well. No I don?trecommend this place. The manager there has to be the most non-caring person I have ever met in food or retail. Just in case youare wondering they only had a couple customers in the place and people in and out for pick up. Other customers were upset aboutorders for pick up but none of them placed their order inside. What a waste of money."
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Franklin, une ville charmante du Tennessee, propose des classiques du Sud comme le poulet frit et les biscuits, aux côtés de sa rue principale historique et de sa scène musicale dynamique.