Pro Samgyubsal - Carte

3420 Milwaukee Ave, Northbrook I-60062-7128, United States

🛍 Bbq, Meat, Asian, Korean

4.1 💬 2177 Avis
Pro Samgyubsal

Téléphone: +18477159073

Adresse: 3420 Milwaukee Ave, Northbrook I-60062-7128, United States

Ville: Northbrook

Menu Plats: 21

Avis: 2177

"However, another waiter, who hadn't served us, confronted us as we were leaving and questioned why we had left such a poor tip. We explained that we were not satisfied with our meal, but he insisted that the quality of the food shouldn't factor into the service tip. He then rudely suggested that if we couldn't afford to tip properly, we shouldn't come to the restaurant at all. I was taken aback by this experience and felt unsettled on my way home and for days afterward. I've never encountered a waiter who tried to educate me on tipping etiquette in such an arrogant manner. To break it down, I ordered two plates of meat totaling $60 and a $14 cold noodle that was tasteless and lacking any substance. We cooked the meat ourselves, so I found it difficult to understand how merely passing three plates from the kitchen to my table warranted a $14 tip when I was unhappy with the meal. I later looked up other reviews and discovered complaints about this same rude waiter, prompting me to change my 3-star review to 2 stars. It seems he's more focused on tips than providing good service; he doesn't seem to care about customers at all. It was a disappointing experience with an unprofessional waiter who lacks basic etiquette. It's surprising, and I'll be better prepared to deal with unfriendly service in the future. It's akin to an interview—just because you feel you performed well doesn't mean you’re guaranteed an offer. If you don’t get an offer, it’s not appropriate to curse the interviewer or suggest that they shouldn’t have posted the job if they couldn’t afford to hire you. Perhaps for this waiter, being a server is the pinnacle of his career, which explains his serious demeanor. He seemed to have enough free time to chase us out because the restaurant was relatively empty. There are plenty of excellent Korean restaurants where I would gladly leave a 20% tip. Aside from this waiter, the waitress and the manager were good, but having a negative coworker can certainly affect the overall reputation of the establishment."

Tiger Tiger

It was ok average Korean BBQ place. Koreana is better imo. Food: 3 Service: 3 Atmosphere: 3

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Avis

Joel
Joel

The pork belly here is absolutely fantastic! Be sure to try the bean paste stew as well; you won't regret it.


Peam
Peam

The service at this restaurant is excellent, and the food is delicious as well. It's highly recommended by Koreans.


Rin
Rin

I had a disappointing experience at this restaurant. The customer service was poor, and I regret choosing to dine here. Overall, I would rate the food, service, and atmosphere all at a 1 out of 5. Voir le carte


K
K

This is my second time bringing my family to this restaurant, and we always leave feeling satisfied and stuffed! While their menu is somewhat limited compared to other KBBQ spots, the quality of the meats is excellent. The service here is consistently great as well. The best part is that the prices are reasonable for the high-quality meat you receive! Just be prepared for some long wait times; but if you can be patient, it's definitely worth it!


Hang
Hang

Excuse me, are we breaking some sort of law by eating according to our preferences? Must we finish all the pork before we can eat beef? This is absolutely ridiculous. It’s the first time in my life that I have been treated so rudely at a restaurant anywhere in the world. As a server, you can certainly suggest ways to enhance the dining experience, but at the end of the day, I am an adult customer and I know what I want to eat. I will never return to this restaurant. I go out to enjoy the food I like, not to be lectured, criticized, or threatened by a server.


Ryan
Ryan

My husband and I met a friend at Pro Samgyubsal on a Monday evening, and I was pleasantly surprised to see such a large crowd for a weekday. We arrived around 6:30, and the line of patrons kept growing as the night progressed. We decided to grill brisket, pork belly, and pork jowl. While the meat was good, it lacked a depth of flavor; the cuts were quite lean, and the true taste often comes from the fat. The meal came with accompaniments like kimchi, radishes, and soup, which I found to be delightful and truly the highlight of the meal. This was our friend's first experience at a Korean barbecue restaurant, and he really enjoyed it. Overall, we had a pleasant meal at a nice place, but I beli... Voir le carte


Dairong
Dairong

Despite this, we chose to keep grilling the beef since it was almost done. The same server then noticed and became furious with us. In an aggressive tone, he confronted us, asking, "Do you think this is funny?" before extinguishing the grill flames. His unexpected and hostile reaction left us all feeling shocked and uneasy. A short time later, he returned, replaced the grill plate rudely, and carelessly mixed all the food—both raw and cooked—onto it. Moreover, he threatened us by saying, "If you can't follow the simple rules, I'm going to have to charge you a 20% tip." I have never experienced such unprofessional and uncomfortable treatment at a restaurant simply for not adhering to a serv...


Sherwin
Sherwin

That said, you can enjoy a tasty meal here, as they offer a variety of items. The flavors lean towards traditional and authentic, rather than the overly sweet options available elsewhere. The banchan is primarily made up of kimchi and radishes, lacking the wider variety of flavors (like fish cake or corn) that you might find at other restaurants. The soup was surprisingly flavorful, containing tofu and vegetables, and complemented the meat well. The brisket was good, but similar to what you can get at other places; however, the pork was noticeably better, though I wish it had been marinated for extra flavor. The pork belly was fatty and served in generous portions, with a nice tenderness. T...


Pistachio
Pistachio

However, another waiter, who hadn't served us, confronted us as we were leaving and questioned why we had left such a poor tip. We explained that we were not satisfied with our meal, but he insisted that the quality of the food shouldn't factor into the service tip. He then rudely suggested that if we couldn't afford to tip properly, we shouldn't come to the restaurant at all. I was taken aback by this experience and felt unsettled on my way home and for days afterward. I've never encountered a waiter who tried to educate me on tipping etiquette in such an arrogant manner. To break it down, I ordered two plates of meat totaling $60 and a $14 cold noodle that was tasteless and lacking any su... Voir le carte

Catégories

  • Bbq Savourez les saveurs fumées et savoureuses de nos offres barbecue. Des côtes tendres aux briskets juteux, chaque plat est grillé à la perfection avec nos sauces et épices signature pour une expérience BBQ authentique.
  • Meat Découvrez notre sélection de viandes savoureuses, comprenant des steaks grillés à la perfection, du poulet tendre et des plats d'agneau savoureux, chacun assaisonné à la perfection pour une expérience culinaire inoubliable. Voir le carte
  • Asian Vivez un voyage culinaire à travers l'Asie avec notre menu diversifié. Des saveurs épicées du curry thaïlandais à l'umami savoureux des sushis japonais, nous proposons une grande variété de plats qui célèbrent la cuisine asiatique authentique.
  • Korean Découvrez les saveurs vibrantes de la Corée avec notre menu, mettant en vedette des plats traditionnels tels que le bulgogi, le bibimbap et le kimchi, préparés avec des épices et des ingrédients authentiques pour un véritable goût de la cuisine coréenne.

Commodités

  • Takeout
  • Television
  • Carte
  • Parking Area
  • Menu
  • Beverages Served

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