Téléphone: +19072034317
Adresse: Talkeetna Spur Road, Talkeetna, United States Of America
Ville: Talkeetna
Menu Plats: 35
Avis: 1878
Site Web: http://www.shirleysburgerbarn.com/
"We went last night. As we were looking at the menu the staff let us know they were closing in 1 minute and if we were going to order we had to right then, so we quickly ordered. Didn 't sound like a problem, just a request for us to be quick. Paid for our burgers and suddenly staff at the grill got an attitude. I thought because it was closing time, and the guy that took our order was saying, What do you want to do? We can refund or... I apologized and said don 't worry about it, but apparently he wasn 't talking to us because I heard the other worker respond and say no way he wanted to make our order. At that point I was glad we weren 't having a disgruntled person make our food, so we took the refund. As the refund was being processed, all of the workers made it abundantly clear that they had actually already started making the burgers ?! as we were paying--they were literally on the grill! But they were mad that we hadn 't left a tip. We had paid with a card, and later my husband told me that after it processed the guy turned the screen around and immediately told the others there was no tip; I hadn 't caught that. The worst part was that we had fully intended to tip with cash, as we usually do, but once I realized what was going on the extreme entitlement was just wild to me that I certainly did not offer it up to get them to continue making the food. Tips are for good service, and I 'm happy to leave them for that. They aren 't bribes to get someone to do the job they 're already being paid to do. I don 't know who these guys are, if the one we spoke with owns it or not, but I see online it 's listed as Shirley 's Burger Barn. The main reason I 'm posting this is so that, if the owner wasn 't there tonight, hopefully they read this and know that their workers refused an order even though they had already used the food for it because of their own greed, costing the owner money for no reason. If the owner is the same Shirley from the ice cream shop, we met her earlier when we got ice cream, and she was so sweet and we paid with a card and left a cash tip there as well and had no issue ."
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