Téléphone: +12813956890
Adresse: 890 S Mason Rd, Katy, TX 77450, 77450-3941, United States
Ville: Katy
Menu Plats: 11
Avis: 384
Site Web: https://www.smoothieking.com
"I paid with apple pay and handed the cashier my phone thinking nothing of it. I said I didnt want my receipt but got a notification from my bank showing me the amount charged and I noticed it was different than the total he gave me. When I asked about it they handed me the receipt which said I tipped. I said I didnt tip and i didnt even have access to the tap machine for my card for an option to tip as I had handed it over. I asked for a refund on the tip and they said they could only give me cash. When I asked for the manager it was the guy who I had handed my phone to who when asked, said he didn’t add a tip when he did the transaction. How else does a tip end up on there? We all know how those machine tip options work. It does NOT just randomly and accidentally add a tip. If that was my business I would not want someone who adds a tip for themselves with someone elses money. Let alone want them to be the manager. When I said I had apple pay I didn’t think anything of the fact that he took my phone rather than handing me the machine for me to do the transaction myself. It should be a policy to protect the consumer that apple pay be available for you to finish the transaction yourself."
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