Sushi Naper - Carte

1320 Illinois Rte 59, Naperville, IL 60563, USA, United States

🛍 Soup, Sushi, Casual, Buffet

3.9 💬 267 Avis
Sushi Naper

Téléphone: +13312810620

Adresse: 1320 Illinois Rte 59, Naperville, IL 60563, USA, United States

Ville: Naperville

Menu Plats: 34

Avis: 267

Site Web: http://sushinaper.com/

"I recently had an incredibly frustrating experience at Sushi Naper. Despite arriving with my family and friends (4 adults and an infant) at 6 P.M for an all-you-can-eat menu, it took an unreasonable amount of time to receive our food. The service was abysmal, and the waitstaff seemed indifferent to our needs.To make matters worse, it took a whole hour to receive only half of our order, leaving us starved and frustrated. We patiently waited for another 1.2 hours before the rest of our food finally arrived. The prolonged wait time and disorganized service were simply unacceptable.We were starving, but to wait another 1-1.2 h to get the food was too much, my infant was tired and cried so we decided to go somewhere else and get some takeout.When it came time to pay, I expressed my disappointment and dissatisfaction, explaining that I was still hungry and unsatisfied with both the service and the quality of the food. However, instead of addressing the issue professionally, I received a disrespectful response from the staff which was "EVERYONE IS WAITING 1 HOUR AND YOU ARE NOT A SPECIAL PERSON TO BE SERVED FASTER THAN ANYBODY ELSE” and was told “ OFF”??.I care about my money and how I spend it and based on the experience of the restaurant, my friends and family decided that paying full price for such a disappointing experience is criminal and I should have at least a 30% discount. I was discussing why I shouldn’t pay full price but the waiter decided to call the cops on us and tell the police that we didn 't want to pay WITCH IS NOT TRUE, I just felt like I was being robbed. Overall it was a disappointing night.I cannot emphasize how disappointed I am with my experience at Sushi Naper. The excruciating wait, which caused my infant to cry, and also me being coupled with the disrespectful attitude displayed by the staff, left a bitter taste in my mouth. I would strongly advise against dining at this establishment if you value your time, money, and overall dining experience.Save yourself the frustration and find a different restaurant that can provide both efficient service and quality food."

Jose Jose

Love this place, great sushi menu, friendly staff. highly recommendedFood: 5/5

Adresse

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Avis

Katie
Katie

robot brought my food... food was delicious service was a bit slow.mango rollsesame ballsshrimp tempura andwild tuna roll only found on printed menu


Natalia
Natalia

Everything was absolutely delicious! I will definitely return and highly recommend this place—100%! Even though we arrived a bit late, they warmly welcomed us to place our order and were very friendly. Food: 5/5!


Rich
Rich

Excellent quality for AYCE sushi. Be prepared to wait, but it's worth it. The robots that bring out food are interesting to see as well.Not pictured is the miso soup and fried oysters I had as well, which were also really good. Voir le carte


dennis
dennis

This place is great. The all you can eat sushi has a ton of options, and at $29 is reasonable. My 6 year old cost $12, well worth it in my opinion. Service is great, and food came out at a decent pace. Will be coming back for sure.Food: 5/5


Stacy
Stacy

I've eaten from here many times, both dining in and to go, and it's always been fantastic. The selection is great, the sushi quality is very yummy, the people are nice, and the service is quite reasonably fast. Pricing is possibly slightly cheaper than what I'd expect. I feel no strong way about the robot people talk about though.Food: 5/5


Oscar
Oscar

The restaurant is a bit small and not particularly impressive in terms of ambiance, but the food is remarkable. I tried the buffet, and it was quite good—the quality of the ingredients, the flavors, and the wide variety of dishes were excellent. The service can be a bit slow, but I understand it's due to a staff shortage. Everything is clean, and the staff is friendly. It is somewhat pricey, but I believe the cost is justified. I highly recommend it. Voir le carte


Danielle
Danielle

We tried the all-you-can-eat lunch option and found it to be inconsistent and mediocre. This place might be acceptable if you're desperately craving average sushi. The rolls were poorly made, with uneven amounts of filling, and the flavor varied greatly from visit to visit. I typically enjoy tamago at sushi restaurants, expecting it to be light and slightly sweet, but here it tasted stale, dry, and had a grainy texture. On the plus side, most of the servers were friendly, and our water was consistently refilled.


Katelyn
Katelyn

Food and environment is lovely. However, me and my boyfriend sat at the table for 20 minutes before they even took our order. The young guy who came by dropped of waters and walked away. Didn 't ask if we were ready to order or anything. I understand being busy but they clearly weren 't, standing around talking to eachother by the registers. It would just be nice for them to be a little more attentive to their customers. Hey do you need anything/are you ready to order , something. It had us questioning if we were supposed to walk up and put in our own orders but we saw no one else doing so. Maybe a little bit of instruction would be helpful if that was the case? He just dropped of waters and...


Lepadatu
Lepadatu

I recently had an incredibly frustrating experience at Sushi Naper. Despite arriving with my family and friends (4 adults and an infant) at 6 P.M for an all-you-can-eat menu, it took an unreasonable amount of time to receive our food. The service was abysmal, and the waitstaff seemed indifferent to our needs.To make matters worse, it took a whole hour to receive only half of our order, leaving us starved and frustrated. We patiently waited for another 1.2 hours before the rest of our food finally arrived. The prolonged wait time and disorganized service were simply unacceptable.We were starving, but to wait another 1-1.2 h to get the food was too much, my infant was tired and cried so we dec... Voir le carte

Naperville

Naperville

Naperville propose une cuisine diversifiée avec des spécialités du Midwest comme la pizza à pâte épaisse, les hot-dogs à la Chicago et des cuisines internationales, reflétant sa communauté vibrante et multiculturelle.

Catégories

  • Soup Des soupes chaudes et réconfortantes pour nourrir votre âme. Choisissez parmi une variété de bouillons savoureux et d'ingrédients copieux, parfaits pour un simple apéritif ou un repas réconfortant lors d'une journée fraîche.
  • Sushi Délectez-vous de notre sélection exquise de sushis, composée d'ingrédients frais, de rouleaux élaborés avec expertise, et de nigiri traditionnels. Chaque bouchée offre un mélange harmonieux de saveurs, promettant un véritable goût du Japon. Voir le carte
  • Casual Notre menu Casual propose des plats réconfortants délicieux pour un repas sans effort. Des burgers juteux et des sandwiches succulents aux salades fraîches et plats copieux, notre sélection diversifiée offre une expérience délicieuse pour toute sortie décontractée.
  • Buffet Offrez-vous un somptueux éventail de délices culinaires avec notre sélection de buffet, proposant une gamme diversifiée de plats délicieux pour satisfaire tous les palais, des entrées savoureuses aux desserts irrésistibles.

Commodités

  • Accepts Credit Cards
  • Wheelchair Accessible
  • Carte

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