Tropical Smoothie Cafe

10 E College Ave Appleton, WI 54911-5756, United States

🛍 Cafe, Bars, Wraps, Coffee

1.9 💬 13 Avis

Téléphone: +19207333228,+19209971644,+19207340100

Adresse: 10 E College Ave Appleton, WI 54911-5756, United States

Ville: Appleton

Menu Plats: 28

Avis: 13

Site Web: https://www.tropicalsmoothiecafe.com

"I work for a nearby restaurant, so for our lunch break myself, our managers, and several other employees got a rather large online to-go order costing about $67 on 5/30. One of the managers had put it on her debit card. Prior to ordering, we had checked to confirm it was open as well as the city center plaza was open and it was. Once I arrived to pick up the food it was all closed up and no signs posted, yet the website listed open and the online ordering was up and running and had already processed the payment. So $67 and no food. We called the local restaurant just to see if anyone would pick up and obviously no one did. So we immediately called the corporate number and they took down all her information, but had advised her to call the store on the following business day since they are unable to process a refund there. Today (6/1) rolls around she calls the store to be greeted by a bratty teenage girl and an even worse manager who told the girl to tell her that he was not in yet and that it was not possible to process a refund or to temporarily shut down online ordering, but she could make the food for us now. We work at restaurant, we know damn well that is a lie. 4 calls later and still nothing. I highly recommend never placing an online order because this business isn’t ever open according to their hours but will gladly accept your order and payment when no one is even there."

Kyle Kyle

Tropical smoothie Café at the West College location is closed my friend and I went there today August 31 and they are shut down completely nothings even inside so don’t go to this location it’s not open. Google should say that they are not open.

Adresse

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Avis

Emilia
Emilia

Rating is based on the fact that no one is ever there. Either shut this place down and let another business actually run, or adjust hours to even less than they already are. This feedback is already on your site survey. This was my favorite place and I've introduced many, but im giving up on you. Poor management.


Sebastião
Sebastião

A little overpriced, but maybe just because I'm poor LOL! Delicious smoothies — was much less sweet than I expected, and personally I think that is a great thing. The size of the cups is very generous. To finish everything, the man served my partner and I was very friendly, fun and engaged. Wonderful staff, wonderful smoothies and a cozy atmosphere. Would recommend!


Алдиэр
Алдиэр

They are always closed. Rude employees and they are always closed by 430 pm get some new managers and more employees!!!! : : and employees that aren't rude how does the owner make any money when it's closed pretty much all the time and only open til 430 pm and always closed on Saturdays seriously, or what it needs is new OWNERS!!!! because the current OWNER doesn't care about its customers Voir le carte


Javier
Javier

Whether you are looking for a quick lunch order or simply hang out, Tropical Smoothie has covered everything. Their smoothies are not only well made, but the Styrofoam cups use them to isolate the temperature of the smoothie really well to keep the beautiful cool of smoothie even in the hot summer heat. Their sandwich and salad are all solid as they are all freshly made on site. Overall a solid local kitchen.


Webster
Webster

Ordered on 5/13/2021 for a 10:15am pickup. Store was not even open with no signs of opening anytime soon even though google hours of operation said 10am opening and storefront said 7am. Employee that showed up at 10:20 said We open at 11 cancel your order I guess. Very rude and unprofessional. Will not be back in the future. Edit: have filled out their contact form but have not heard back and have not received a refund.


Aitor
Aitor

11. April 2021 was no one on the vault, so we arranged the bell and after he showed up, we only took a few moments to find out what we wanted, and he made inattentive comments under his breath as we took too long. At that time no one was different. So the guy I mentioned with the employee that we don't need comments, so we just want a good customer service, the employee replied rudely to tell us that our service was not needed. It won't come back. Do not go there if you want a good customer service. Voir le carte


Diamante
Diamante

My fav place in town. We go in on a friday at 3pm and the lights are on and doors closed. The sign outside door says friday 7am-7pm. I called Jason answered phone n i asked if theyre open hes response was the gates would be up if we were open. As we proceed outside to return to the car Jason follows us n i ask y theyre closed if sign says not till 7pm?....he was extremely rude n said he didnt need to answer...i told him id leave a bad review n his response was go ahead i run this place....r u kidding me??? Never will i return


Thibault
Thibault

Three times in a row, I tried to have the order closed during the business hours only to have the business closed. This last one was probably the last straw. The store said openly on DoorDash and it was only 12:30. Your hours are 10 to 5. In the middle of the order and when I went to checkout, it suddenly said no delivery times are available and it was closed. This is now three times in a row for me, as this store is closed well before the posted closing hours. The sad part is that this restaurant suffers so much with its lack of reliability that I really give a higher rating than a 2. The food and the smoothies are quite amazing. I am a big fan of Quesadillas and fruit-based smoothies with...


Carli
Carli

I work for a nearby restaurant, so for our lunch break myself, our managers, and several other employees got a rather large online to-go order costing about $67 on 5/30. One of the managers had put it on her debit card. Prior to ordering, we had checked to confirm it was open as well as the city center plaza was open and it was. Once I arrived to pick up the food it was all closed up and no signs posted, yet the website listed open and the online ordering was up and running and had already processed the payment. So $67 and no food. We called the local restaurant just to see if anyone would pick up and obviously no one did. So we immediately called the corporate number and they took down all... Voir le carte

Appleton

Appleton

Appleton est une charmante ville du Wisconsin, connue pour ses arts, sa culture et sa communauté dynamique. Profitez des spécialités locales comme les crottes de fromage, les bratwursts et le poisson frit.

Catégories

  • Cafe Profitez de notre sélection de cafés dynamiques, offrant un éventail de cafés fraîchement préparés, de thés artisanaux et de pâtisseries délicieuses, associés à une ambiance chaleureuse pour une expérience culinaire délicieuse.
  • Bars Découvrez notre sélection de cocktails méticuleusement préparés, de bières rafraîchissantes et notre liste de vins fins soigneusement choisis. Parfait pour se détendre entre amis ou accompagner vos plats préférés de notre menu. Santé ! Voir le carte
  • Wraps Régalez-vous avec notre sélection de wraps savoureux, garnis d'ingrédients frais et de saveurs audacieuses. Des combinaisons classiques aux créations uniques, nos wraps sont parfaits pour un repas satisfaisant sur le pouce.
  • Coffee Savourez notre sélection de cafés riches et aromatiques, habilement préparés pour éveiller vos sens. Du classique expresso aux lattes crémeux, découvrez le mélange parfait pour commencer votre journée sur une note savoureuse.

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"Food was great. I had a reservation for 10 people at 7:30pm on Saturday. We where about 8-10 minutes late to the reservation due to unexpected lack of parking in the area. Waitress seemed irritated with us from the start after I apologized to her for being late. Did not ask what our reservation was for but it was my birthday and I had people from out of town visiting me and was so excited about the night. Typically when you have a big group of people and can sense excitement, waitstaff will match your energy and celebrate with you, unfortunately I did not get that experience. She was somewhat friendly but after asking her how we could split the check she acted like my questions really bothered her. We spent $771 and tipped the 20% that was automatically charged to us I would have tipped more if service was better but I genuinely felt guilty for being there, which wasn’t a good feeling. Multiple people in my group made comments about how they feel like we where inconveniencing our waitress just by being there.I 100% understand maybe she was just having a stressful night but I’ve been in the service industry a long time and I would be excited for a big table spending hundreds of dollars and tipping roughly $160.I have been to this restaurant once before and came back specifically for the food. I am posting this to hopefully remind staff that customers are spending a lot of money and even if someone is younger or has a big group doesn’t make us an inconvenience (some people in my group thought maybe they wrote us off because we are in our 20s? Not sure but could have been a factor). None the less we are paying customers.I am not planning on again coming to this restaurant with how many options we have in this area because even with great food, the service did not justify the price. I will add a new review to the restaurant if they respond in anyway to me about this complaint*disclaimer I typically never post anything like this but I really felt the need to explain this situation"