"To make matters worse, their rewards program is quite disappointing. They offer a $5 reward for every $100 spent, which can be used for your next meal. However, the catch is that you have only about a week to redeem this reward before it expires. When I even asked for a mere two-day extension, I was met with hostility. This feels like a disingenuous marketing tactic designed to create a false impression of value, and I’m here to set the record straight: it isn’t working.
With such a tight deadline on the rewards, it’s clear they expect most customers to miss out on redeeming them, especially as inflation continues to strain budgets. Many people are struggling to afford to eat out once a week, let alone twice in two weeks.
I was so frustrated by my experience that I took the time to send a letter, including my contact information, to the restaurant owner, but he didn’t even have the decency to respond. My advice? If you’re looking for a place to enjoy a meal and spend your hard-earned money, go elsewhere. You’re likely to be disappointed if you choose this restaurant."
