"I've been to this restaurant several times without any issues—until yesterday. When I went to pay, it felt like I was bothering the cashier. She told me my total, took my cash, and handed me my change without saying a word. I had only ordered a small chocolate cone, nothing out of the ordinary! As I waited, I watched several employees making shakes and drinks, wondering why no one was preparing my cone. After a few minutes, I was told that they didn’t have the chocolate ready and it would take some time. I asked for my money back since I had an appointment to get to, but the cashier was quite rude. She didn’t say anything and just tossed my money back at me. There are lots of other Dairy Queens out there, and I think I'll choose a different one from now on. Why can’t people just be kind to each other? Whatever happened to common courtesy?"