Springfield
DQ Grill & Chill Restaurant

DQ Grill & Chill Restaurant

1742 Wabash Ave Springfield, IL 62704, United States

Grill • Chicken • Fast Food • Restaurants


"If I could give this place a 0 I would. My daughter and I were there Sunday May 22 and she got a blizzard. Half way through my daughters blizzard there was something red in it that I could not quite identify but it immediately turned our stomachs. I went to take it back and the kids were super nice about it and they asked the sorry excuse for a manager if I could have a refund. This 3 year old manager throws a tantrum and was throwing things, she threw the blizzard and I heard it thud. She was yelling going on and on about how I was looking for free stuff. This went on for about 5 minutes with her raging. Got my refund and moved on and hoped my daughter would not get sick. So in the meantime there was a Facebook post about this Dairy Queen selling expired buster bars so I told my story of what just happened. 4 days later that same crazy manager gets on the post and starts in on me saying oh it was strawberries. Well how do I know and how does she know for sure? Even if that's what it was, What if my daughter is allergic to strawberries and what if we hate them which we do! We should not just have to eat it!! I feel so sorry for the kids that work there. They just stood there embarrassed that she was acting like that, although I have a feeling it happens regularly. I would not let my kid work there. Also Dairy Queen business manager. Way to try and send me to your website to get rid of me... I have been trying to get someone from there to answer regarding this situation since it happened almost a week ago. They said someone from there would call me. Twice! Never received a call. You do not care. So I am posting my review everywhere. Update: I did finally receive a call from someone at the store and he was very apologetic and kind. It was much appreciated."