"This is my second negative review in my history on Google. I've been at this location 2-3 times prior, and service/food has always been a solid average, which is on par with these sorts of burger joints. My experience last Saturday around 2 pm wasbelow average for multiple reasons. I was promptly greeted by the employees and the cashier was quick to offer assistance withmy order, but I decided to first set up my kids at the table before placing my order. Once I was ready, I went to the counterand stood there for 3-4 minutes while watching 4 employees having casual conversations. Keep in mind the place was relativelyempty, and they were looking at me the entire time. Finally, a young man in the kitchen mentioned to another employee to take myorder. Since not a single customer walked up to the counter while I was ordering, I didn't feel a need to rush my process. Iwas not very familiar with the kids menu and the cashier wasn't very patient or friendly with me taking any time to understandwhat they offered (it's a very basic kids menu, but I still wanted to understand the 2-3 options they had). Once I finishedplacing my order, my 3-year-old stole my attention away for 15-30 seconds, but the young cashier repeated with a loud voice SIR, IS IT FOR HERE OR TO GO or something to that effect. I don't usually have people talk to me that way, and found therudeness entertaining. Again, still no one behind me at the counter, so I'm not sure I understood her rush. Moving to the foodpart, my kids had plain cheeseburgers and I ordered the burger fi burger without cheese, which she confirmed, but I noticed onmy receipt after receiving my food that she documented the cheeseburger. The burger buns were also very cold, my young kidsdidn't seem to care, but it did take a little away from enjoying my burger. When I was younger, I worked 7 years in the serviceindustry in various capacity, and have empathy towards all service industry employees. Considering the place"
