Ale House 1890 - Piatti

A.m. Cafe

➤ 44205 10th St W, 93534, Lancaster, US, United States

Piatti • Cafés • Casual • Burgers • American

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"I typically don’t write reviews, but I felt compelled to share my experience. The service here was subpar. I noticed staff handling money and then going straight to prepare food without washing their hands. The guy at the front told me they needed to recook my order because my pancakes were wrong, but they ended up making the same mistake again. To make matters worse, he got upset when I asked for ketchup and syrup, and he carelessly threw all my food into the bag. Honestly, I won’t be returning. It makes me wonder if the situation would have been different if I were white. All of this happened on Juneteenth, which is particularly disappointing."

Complexity Wine

➤ 2010 W Avenue J8Ste 101, Lancaster, United States

Piatti • Salad • Salads • Western • Breakfast

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"The only reason this restaurant, if that’s what they call themselves, gets a star is because they have a decent wine list at a reasonable price. Otherwise, our experience tonight was absolutely miserable. A group of healthcare professionals booked a table to celebrate a milestone achievement for one of the programs at the nearby hospital. We ordered two bottles of quite expensive wine worth about $500. Never mind that they didn’t have our first choice; it happens. Then, after quite a long wait, the appetizers came. I have never seen a bruschetta served as pieces of cheap, mushy bread toast separate from the toppings, which came in a salad bowl. It was pretty much a “make your own bruschetta,” and it tasted disgusting. The olives and cheese plate were tasteless. We shrugged it off and ordered the main entrees. Five of us ordered the same main course. After at least 20 more minutes, the waitress returned to inform us that “unfortunately, the dish we had ordered is not available.” By that time, one of us, who had ordered an appetizer as an entree, left without being served because she got tired of waiting. We were quite shocked by the casual, nonchalant attitude, but as we were very hungry, we went with alternative choices, all of which arrived overcooked. Another waiter bringing the dishes had no idea who was ordering what and just threw the plates on the table. Worst of all, there was zero remorse or apology from the staff or the manager, and of course, the check had arrived in full, including the 18% “big party tip.” I won’t even go into minor details, such as the absolutely horrendous French onion soup, forgetting sugar, water, and wine glasses, etc. I don’t know if this establishment has management (no one came to talk to us), but if so, you should be ashamed of how you treated us tonight. Your staff’s attitude was ridiculous, and they obviously take no pride whatsoever in what they do. We paid in full and left. If any of you guys happen to be at the nearby hospital (God forbid), please do come see us. We will teach you what “taking good care of people” is all about, from A to Z. Shame on you for ruining our evening."

Zelda's 750 West

➤ 750 W BlvdCA 935343130, Lancaster, United States

Piatti • Pizza • Cafés • Asiatic • Spanish

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"My boyfriend and I have been coming here for a couple weeks since I moved here and we absolutely love it. The pizzas are incredible and the drinks are to die for, such specialty cocktails that are made with the finest ingredients! we haven't had a cocktail that we didn't love. For sure one of the best bars on the boulevard, if you go make sure to say hi to Erica and Vanessa they always take such great care of us! The ambiance is beautiful and it is always clean and so welcoming."

El Toreo

➤ 830 W Ave L 139, Lancaster, USA, 93534-7206, United States

Piatti • Soup • Meat • Cheese • Mexican

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"I really don’t understand why some restaurants only serve exceedingly spicy salsa. By the time the food arrives, my mouth is on fire, and I can't eat until my meal has cooled down. For starters, the burrito I ordered was served on a plate that was scalding hot, yet the meat itself was at room temperature—what's up with that? However, my biggest issue was the price. My wife and I shared a burrito and had two sodas, and our bill came to nearly $40! They really nickel and dime you!"

Submarina

➤ 830 W Avenue L, Lancaster, United States

Piatti • Italian • American • Sandwiches • North American

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"On weekends, we drive an hour just to enjoy these fantastic subs and pick up some other supplies. The restaurant is clean, and the ingredients are exceptionally fresh. We highly recommend it and will certainly return. While some reviews mention occasional issues with staff being curt or unhelpful, we've found that most of the time, the employees are friendly and accommodating. So, should I give them a 5-star rating?"