Applebee's Grill - Piatti

I had a fantastic experience late at night at this restaurant with my server, Tony. Tony had only been working there for 2 weeks but he was always smiling. His positive attitude was contagious and made my dining experience even better!

So dissatisfied with the food and service. The drinks tasted like sour mix, and straight coca cola in the long island. Our waitress made us feel like a burden for asking for SILVERWARE. Definitely won’t be back. The two stars are for quick food (but bad quality), and the man who seated us.

the manager brand has messed up my order, my child was not able to enjoy her dinner because she wasn't full, I had to share my kartoffel and brokkoli with her, and the 12oz steak I received was not only two 6oz steaks in the box. the general manager and mark said I would be spending a refund, but that never happens, so I feel honestly robbed as if I was robbed. that is sad Visualizza piatti

Couldn't even get seated. No one at the door to greet or seat. When someone finally did come from the back, looked like she had been cleaning something. She looked at us, and said give me a minute Walked to the other side of the bar (which looked non-functional, no bartender or patrons)and proceeded to clean it. There were other clean areas to be seated at. After waiting, decided to leave. No stars!!

We were told a half hour or less wait, ended up being an hour. Had to wait another 15 mins to order food and drink. We were asked how we like our burgers pink or no pink. Said pink, and got no pink. Kids burgers were smaller than sliders but served on regular sized buns and got like 10 fries. The kids side of strawberries is just yogurt with a half a strawberry basically. Left the waitress 20% still but will not be going back.

This restaurant has terrible, high quality food and the staff are awful. They lack customer service skills and management needs to clean house with some of these employees. The only good worker here is Bailey, but she is treated poorly. The pick-up/DoorDash area is completely unorganized and chaotic, with long wait times. I'm not sure why this place is still in business or how it has a 4-star rating, as my frequent visits have never been pleasant. Visualizza piatti

This restaurant was disappointing. I ordered mozzarella sticks and received cocktail sauce instead of marinara. My mother ordered the soup of the day and a salad, but we had to ask the server to bring out the soup first before the salad. The fries that came with our meal looked like they had been sitting under a heat lamp for a while. When we mentioned this to the manager, they brought out some freshly cooked fries, but did not offer to discount our bill. Overall, we were not impressed and do not plan on returning.

I hate to say it, but I honestly cannot say anything good about our experience here. My husband, 2 young kids, and I came on a Tuesday. We waited over an hour to be seated after the hostess told us, It will be a 30 minute wait, but probably less We were finally seated, saw our server ONCE to order drinks and food, and didn't see her again for 40 minutes. I am normally a patient person, and NEVER leave negative reviews, but this experience was insane! When we finally got our food, it was cold, and the kid's hamburger wasn't even a full patty. I literally could not be more disappointed. I understand low staffing--I own a small business--but this was beyond explanation. Negative stars.

We went there tonight and here’s our evening. At a time where people can’t get a table we got there at about 5:45pm and were able to be seated right away. The hostess said our waitress’s name and that she would send her right over. Well somewhere along the line nobody told our waitress. We waited well over 10 minutes without even having a drink order taken. So we put our coats on and walked towards the door. A gentleman at the host/hostess station thanked us and we said no need to we couldn’t even get waited on and we walked into the parking lot. It was then that no less than 4 people( managers) came almost running out to stop us and apologize. One of them (Tom) offered us free dinner and re... Visualizza piatti