Applebee's Grill - Piatti

9174 Mentor Ave, Mentor, United States Of America, 44060

🛍 Soup, Casual, Burgers, American

3.4 💬 3164 Recensioni
Applebee's Grill

Telefono: +14409743777

Indirizzo: 9174 Mentor Ave, Mentor, United States Of America, 44060

Città: Mentor

Menu Piatti: 35

Recensioni: 3164

Sito Web: https://restaurants.applebees.com/en-us/oh/mentor/9174-mentor-avenue-89048

"We went there tonight and here’s our evening. At a time where people can’t get a table we got there at about 5:45pm and were able to be seated right away. The hostess said our waitress’s name and that she would send her right over. Well somewhere along the line nobody told our waitress. We waited well over 10 minutes without even having a drink order taken. So we put our coats on and walked towards the door. A gentleman at the host/hostess station thanked us and we said no need to we couldn’t even get waited on and we walked into the parking lot. It was then that no less than 4 people( managers) came almost running out to stop us and apologize. One of them (Tom) offered us free dinner and really went above and beyond to get us back in. We decided to go back in but without the free dinner because that not why we walked out. All of the people had concern that we weren’t taken care of. I didn’t get everybody’s name but they were all amazing. We will be back simply because they did it right making up for a mistake. And yes Tom honored my request and we paid for our meals which were outstanding. They did give us coupons to come back for a free appetizer"

Fay Fay

They were short-staffed so we had to wait for a table even though there were a lot empty. Server was friendly. Food was tasty but my husband's potatoes and broccoli were cold.

Indirizzo

Mostra Mappa

Recensioni

Chauncey
Chauncey

I had a fantastic experience late at night at this restaurant with my server, Tony. Tony had only been working there for 2 weeks but he was always smiling. His positive attitude was contagious and made my dining experience even better!


Ignatius
Ignatius

So dissatisfied with the food and service. The drinks tasted like sour mix, and straight coca cola in the long island. Our waitress made us feel like a burden for asking for SILVERWARE. Definitely won’t be back. The two stars are for quick food (but bad quality), and the man who seated us.


Junius
Junius

the manager brand has messed up my order, my child was not able to enjoy her dinner because she wasn't full, I had to share my kartoffel and brokkoli with her, and the 12oz steak I received was not only two 6oz steaks in the box. the general manager and mark said I would be spending a refund, but that never happens, so I feel honestly robbed as if I was robbed. that is sad Visualizza piatti


Zaria
Zaria

Couldn't even get seated. No one at the door to greet or seat. When someone finally did come from the back, looked like she had been cleaning something. She looked at us, and said give me a minute Walked to the other side of the bar (which looked non-functional, no bartender or patrons)and proceeded to clean it. There were other clean areas to be seated at. After waiting, decided to leave. No stars!!


Blake
Blake

We were told a half hour or less wait, ended up being an hour. Had to wait another 15 mins to order food and drink. We were asked how we like our burgers pink or no pink. Said pink, and got no pink. Kids burgers were smaller than sliders but served on regular sized buns and got like 10 fries. The kids side of strawberries is just yogurt with a half a strawberry basically. Left the waitress 20% still but will not be going back.


Zaria
Zaria

This restaurant has terrible, high quality food and the staff are awful. They lack customer service skills and management needs to clean house with some of these employees. The only good worker here is Bailey, but she is treated poorly. The pick-up/DoorDash area is completely unorganized and chaotic, with long wait times. I'm not sure why this place is still in business or how it has a 4-star rating, as my frequent visits have never been pleasant. Visualizza piatti


Blanche
Blanche

This restaurant was disappointing. I ordered mozzarella sticks and received cocktail sauce instead of marinara. My mother ordered the soup of the day and a salad, but we had to ask the server to bring out the soup first before the salad. The fries that came with our meal looked like they had been sitting under a heat lamp for a while. When we mentioned this to the manager, they brought out some freshly cooked fries, but did not offer to discount our bill. Overall, we were not impressed and do not plan on returning.


June
June

I hate to say it, but I honestly cannot say anything good about our experience here. My husband, 2 young kids, and I came on a Tuesday. We waited over an hour to be seated after the hostess told us, It will be a 30 minute wait, but probably less We were finally seated, saw our server ONCE to order drinks and food, and didn't see her again for 40 minutes. I am normally a patient person, and NEVER leave negative reviews, but this experience was insane! When we finally got our food, it was cold, and the kid's hamburger wasn't even a full patty. I literally could not be more disappointed. I understand low staffing--I own a small business--but this was beyond explanation. Negative stars.


Миша
Миша

We went there tonight and here’s our evening. At a time where people can’t get a table we got there at about 5:45pm and were able to be seated right away. The hostess said our waitress’s name and that she would send her right over. Well somewhere along the line nobody told our waitress. We waited well over 10 minutes without even having a drink order taken. So we put our coats on and walked towards the door. A gentleman at the host/hostess station thanked us and we said no need to we couldn’t even get waited on and we walked into the parking lot. It was then that no less than 4 people( managers) came almost running out to stop us and apologize. One of them (Tom) offered us free dinner and re... Visualizza piatti

Mentor

Mentor

Mentor, Ohio, vanta deliziose opzioni per mangiare con cucina americana classica, cibi di conforto abbondanti e pesce fresco dei Grandi Laghi, incarnando l'ospitalità amichevole del Midwest.

Categorie

  • Soup Zuppe calde e confortanti per nutrire la tua anima. Scegli tra una varietà di brodi saporiti e ingredienti sostanziosi, perfetti come semplice antipasto o pasto soddisfacente in una giornata fredda.
  • Casual Il nostro menu Casual offre deliziosi comfort food per una cena senza sforzo. Dai succosi hamburger e deliziosi sandwich a fresche insalate e piatti principali sostanziosi, la nostra selezione diversificata offre un'esperienza deliziosa per qualsiasi uscita informale. Visualizza piatti
  • Burgers Hamburger succosi e saporiti realizzati con ingredienti di alta qualità, dalla classica carne di manzo alle opzioni vegetariane uniche, tutti serviti con condimenti freschi e una scelta di patatine fritte tagliate a mano o un'insalata croccante.
  • American Goditi i sapori classici americani con il nostro menu vario, che offre succulenti hamburger, pollo fritto croccante, costine BBQ sostanziose e insalate fresche. Concediti un comfort intramontabile ad ogni morso, creato per soddisfare tutti i gusti.

Servizi

  • Wifi
  • Takeout
  • Piatti
  • Outdoor
  • Menu
  • Delivery

Ristoranti Simili

Thai 999 Express

Thai 999 Express

9853 Johnnycake Ridge Rd Ste 15, Mentor, Ohio, USA, 44060, United States

Piatti • Thai • Soup • Curry • Vegan


"This place should have a line out the door to eat here. Honestly, some of the best food (Thai or otherwise) I have had (speaking as a 300 pound man). It would not surprise me if, one day, it is considered easier to escape from Alcatraz back in the day than to get an open table here. I started with the spring rolls which were fresh and piping hot. The insides were perfectly peppered and the chili sauce served to complement well. For my main dish, I had the crispy chicken fried rice... where to start with this one??? The chicken itself was juicy, cut-with-a-spoon-tender, salted perfectly, and with a nice, crisp breading that is fried to perfection. If Colonel Sanders were alive today, you would be getting KFC served a la Thai 999 Express. Now, for the rice itself. I ordered a level 4, and was warned it might be a bit much. I did get a little bead or two of sweat, but it wasn't overpowering. Mind you, I enjoy spicy foods and have built a tolerance. Your mileage may vary. As far as the taste quality of the rice, this is where Thai 999 Express earned its wings with me. I love fried rice, and I (perhaps unfairly) judge an Asian restaurant's quality by their fried rice. Let's be honest, if a restaurant can't make good fried rice, it doesn't bode well for the rest of the menu? Thai 999 Express has, hands down, the absolute best fried rice I have ever had. If you are in the area, do yourself a favor and eat here. You're welcome."