Baskin-Robbins - Piatti

The customer service is awful. They pick up the phone and hang up immediately.

Everytime I 'm there later (10pm) I wait 5-10 minutes to place my order. Not because they 're busy, but because there 's no one up front. No bell on the door, no bell up front, no response to hello , I just wait.

Every time I visit later in the evening (around 10 PM), I end up waiting 5 to 10 minutes just to place my order. It's not that they're busy; rather, there doesn't seem to be anyone at the front to assist me. There's no doorbell, no bell at the counter, and no one responds when I say "hello," so I find myself just waiting. Visualizza piatti

If I could give a negative star rating I would. Girl at the counter was rude! No experience whatsoever on what I was trying to order and so much attitude! Then I tried to call to speak with a manager and she answered and said no one was in and she was byherself! She looked like she was barely 16! Horrible place! I even emailed the store and NEVER got a reply back. Never againgoing to that place.

If I could give a negative star rating, I would. The girl at the counter was rude and clearly had no experience with what I tried to order. There was so much confusion! When I attempted to speak with a manager, she claimed no one was available and that she was alone, which was hard to believe given she looked like she was hardly 16. This place is awful! I even sent an email with my concerns and never received a response. I will definitely not be returning.

If I could give a negative star rating, I absolutely would. The girl at the counter was incredibly rude and had no clue about the menu items I was trying to order; her attitude was uncalled for! When I called to speak with a manager, she answered and claimed there was no one else there and that she was working alone. She looked like she was barely 16! This place is dreadful! I even sent an email to the store and never received a response. I will never return there again. Visualizza piatti

Horribly, I bought 5 $1.49 medium ice creams and a $1.99 donut cup, came out too $16.00! I have 4 kids so I value money. Called the baskin robbins back, they basically laughed at me, saying you bought it you eat it, they said you paid for the “cup” even though the price of the medium cup was $1.49 on the board. He then asked me if I had the receipt, I said no, my son saw him toss the receipt in th garbadge. So that didn't help. Some of the worse excuse for CS I have ever dealt with in … – show

Absolutely terrible after midnight. I live in the area and have some friends that always want to stop by here late, but 6 out of eight times we were left waiting because there was no one up front. Not only that, but about three weeks ago I asked for an Oreo shake and the cashier looked at me as if I insulted his whole bloodline and even squinted his eyes as if he trying to intimidate me into telling him to forget it! Lol, no joke he stoped taking my order on the computer as soon as I mentioned t … – show

Had the banana split tonight after midnight the man at the register was rude and cared about being on his personal cell phone than to take care of us. He acted like we were bothering him just to order and he put very tiny scoops, barely any whip cream and heavy amounts of old stale peanuts, that was hard as a rock, overwhelmed the entire ice cream. When told him about it he acted like he didn't care and didn't offer to fix the issue. He just shrugged his shoulders and gave us an attitude. We also wanted to order a cappuccino blast but got tired of waiting for him and he definitely didn't care to serve us. So we walked and chuck it as a lost. Then a gentleman walk in and called for service. R... Visualizza piatti