Telefono: +17183617510
Indirizzo: 47-46 Vernon Blvd Long Is City, NY 11101-4745, Long Island City, United States
Città: Long Island City
Menu Piatti: 35
Recensioni: 2180
Sito Web: https://www.bellavialic.com
"The place is located at a corner of a busy intersection. They have created an outside/inside experience for sidewalk dining. They also have an outside gazebo style dining on the partially closed street.The service was moderate, and the food was not bad but it left much to be desired. The menu was a bit uncomprehensive and did not truly depict all that could be had at this place. The font and style of the menu was also hard on the eyes. Perhaps they have a better style of menu, but for my visit, I was dealt a paper one. I felt that not enough was done to accommodate my party of five and a child. We were there mid afternoon, the place was not at all busy, and they did not appear to be overwhelmed. However, some of the chairs were mixed matched with what appeared to be all metal patio furniture, which lacked cushioning and added support. This can be quite uncomfortable for a six year old.The waiter did a good job hosting us. However, more efforts could have been made to ensure that we were having a good experience. The manager briefly asked if things were OK at the very end of our time there, I feel that being that he was not busy, he could have checked in on us much much sooner. I would have addressed the chair and seating issue with him. Overall the food and pizza were not bad, and the prices were not terrible, but not the best experience I have had at this style of restaurants. It left much to be desired.One terrible thing that I really did not like to which I also did not receive an explanation for was an additional fee on the bill. It was in addition to tax, and it was not a tip, but apparently, if you pay with a card, they charge an additional fee. On a $150.00 bill the fee was approximately $5 dollars. It did not explain what it was and I did not receive any clarity from the waiter. I was not at all made aware of an additional fee prior to ordering, neither did I see this posted or in writing anywhere. Nonetheless it was on our bill, but was removed once cash was offered instead of a card. I do not believe this is legal, and perhaps this should be rectified.I cannot say I recommend this place, but I can assure you it will not be a place I return to."
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