Telefono: +12525626541,+12523350212,+12523380272
Indirizzo: 418 East Colonial Avenue, Elizabeth City, 27909, United States Of America
Città: Elizabeth City
Menu Piatti: 35
Recensioni: 241
Sito Web: https://thecolonialrestaurant.com
"Sunday at 11:07 a.m. 6.25.2023If I could give negative stars I would! My daughters and I received the worst customer service ever and I would like to hope it wasn't because we were the only persons of color in the restaurant but....we were told it would be a 5 to 10 minute wait to order a carry out order. The lady seated one family that was waiting before wr entered and four families that entered the restaurant after we were already their waiting to place a carry out order. 27 mintues 14 seconds and still nothing!! Noone took our to go order!! We exited the restaurant very troubled by the lack of customer service and lack of acknowledgement of the extremely long wait time to place a order and the serving of others (sitting of incoming families) all not of color. We had a kind customer that was dining inside come out to our car parked directly out front to extend an as she noticed us waiting and waiting patiently only to still not be serviced. She also said that she's been coming to this restaurant for years but has noticed a tremendous decline in the customer service yet she believes the owner is the same. After speaking to the owner to voice my dissatisfied with the total lack of customer service we still left feeling all the same!"
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