Telefono: +18507927777
Indirizzo: 1480 Tiger Park Ln, 32563, Gulf Breeze, US, United States
Città: Gulf Breeze
Menu Piatti: 10
Recensioni: 1369
"I placed an online order at 8 p.m. to pick up at 8:45 p.m. I paid with my credit card and downloaded the tracker app. When it said the food was being inspected, I left my house. When I arrived at the restaurant, it was closed and a sign on the window said the had new hours and closed at 8 p.m. There were people inside cleaning, so I knocked on the door and had to wait a while before they came to the door. While I have understood the reason why, I wasn’t leaving until I talked with someone about getting a refund. The young girl told me I would have to call corporate I’m the morning. I asked for the managers name and phone number because I had no proof i didn’t receive my order. At that point another girl came to the door and said something rude. I asked for her name and she refused to give it. Then a young man came out with his hand held computer, located my order and said he credited it back to my account. I told him I didn’t appreciate the girls attitudes and they needed to work on customer service. I told them I wouldn’t be back because of it. The one girl said “Good.” I asked for her name again but she refused to give it. By this time, it was after 9 p.m. and I still had to find dinner for my family. We ended up at Wendy’s where the customer service went above and beyond expectations. It was also $30 less expensive. Ou"
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