Five Guys - Piatti

Staff was great, restaurant was clean, we took our food to go and it was so good! When in doubt-add grilled jalapeños !

Hands down the best burger I've had. Out of all the Five Guys I've been too, this one is definitely the best. Friendly staff, clean, and the food is delicious as always!

I had a fantastic experience at this restaurant! The service was excellent, and my burger was cooked to perfection—not at all overcooked. The freshly cut fries seasoned with Cajun spices were absolutely delicious. Overall, I would rate the food a perfect 5/5! Visualizza piatti

What can I say? Five Guys is always a long wait....but only because your food is made to order right in front of you . The burgers and fries are amazing, but I personally save this place for special occasions. It's on the pricey side, but worth every penny. The shakes are bomb ? too!

I ordered 2 burgers and some Kajun-Fries that they forgot a whole $15 burger and the one they gave me was totally wrong to miss a patty. When I got a refund, they offered me a gift card, but I won't eat here again, so it's worthless for me and then I was ignored. it's pretty sad because I paid with card and they wouldn't send it back. would not recommend unless you eat in and they watch them make the burger, but the fries were good

I visited this restaurant frequently when I lived nearby and had a job there. Recently, I had a confusing experience when I tried to place an order. Someone named Mitchelle answered the phone, but she was incredibly rude. I spent money there, and instead of receiving my food properly, there were mistakes in the order. To make matters worse, after she hung up on me rudely, she left the phone off the hook and refused to take my call again. I'm very disappointed with the service I received. Visualizza piatti

One of the things I appreciate about this restaurant is the music is not loud like it used to be and like it is in other five guys. Now getting to the food my sandwich was cooked exactly like I wanted with all of the items I wanted on it nothing more. The fries could have been cooked a little bit longer but I'm a little picky that I want well done fries so take it for what it's worth. Giovanni who took my order was extremely nice and helpful and even smiled which many people don't anymore so I think he should deserve a pat on the back. The restaurant was clean and I would go back there again when I'm in Mentor, Ohio.

I ordered dinner from this place through DoorDash tonight, and it was quite disappointing. The burgers were overly greasy and moist, likely due to the aluminum wrappers; one wrapper was even dripping liquid, which soaked the fries and the paper bag. I had to eat the burgers with a fork because they fell apart when I tried to pick them up with my hands. The meat was bland and seemed to come from low-quality, not-so-fresh ingredients. For a $14 burger, I would expect a well-regarded burger establishment to do better than my own homemade burgers, and I'm not a professional chef. A few years ago, I dined here with friends and would have rated it five stars, but I’m really disheartened to see suc...

Update... This continues to be one of the most unprofessional locations anywhere. Today I was argued with by mr arrogant the manager who fixed drink machines without testing them, then seems upset at me for some reason. I demanded my money back (after 20 minutes of them trying to fix the machine) and Mr arrogant decided that in exchange for my money back I had to hear everything I did wrong... including telling him that i was unprofessional to tell me I was wrong. The food is good, but you have to decide for yourself if years of unprofessional employees in the way they treat customers is enough of a counter to the decent food. At the moment it isn 't, and I will not be back...at least for a... Visualizza piatti