Franks Steak House - Piatti

End Cut (west Park)

➤ 1746 Rte 9W, 12493, West Park, US, United States

Piatti • Full • Casual • French • Italian

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"While we were browsing the menu, a gentleman approached our table in a rather rude manner. He claimed to be the one who took my reservation and insisted he had only mentioned offering cake slices and candles, not a whole cake. Although he said he wasn't looking for an argument, I reassured him that I might have misunderstood. My daughter and her husband found his attitude unpleasant—no one was arguing, but I decided to let it go since I had another cake waiting for her at home. The hostess returned to apologize, and I reiterated that there had been a misunderstanding, mentioning that it was our first visit and we were celebrating my daughter's birthday. After we ordered, my son-in-law remarked on how rude the chef had been. I could sense the unfriendliness but didn't want it to ruin our evening. As the night progressed, the hostess checked in with us again. I shared my feelings about the rudeness, expressing that I wasn’t looking for an argument, but he seemed confrontational. She clarified that he was indeed the chef and owner. To the chef/owner: First, yes, I asked about a cake. Second, please be more cordial both on the phone and in person; after all, I could have been a food critic. Third, I wasn’t being combative—you were. However, I do want to highlight that our waiter and the hostess were both excellent. I also found it strange that the hostess wasn’t wearing a mask when we arrived but put one on halfway through our meal. As for the food, we ordered several appetizers: ricotta and rolls, octopus, and shrimp. For the main course, we had filet mignon, salmon, prime rib, and cod. Overall, the food was decent; the octopus and shrimp were outstanding, and my husband enjoyed the filet mignon. My son-in-law thought the cod was amazing, while my daughter liked the salmon, although it was slightly mushy. I ordered the prime rib well-done, but it was burnt. The total bill came to $351 for four people. After dinner, our waiter asked if we wanted dessert, but my daughter declined due to her earlier experience with the chef. He did bring out four cannolis, which I believe were complimentary, but by then, I was ready to leave. To the chef/owner, please try to be more gracious with your patrons; they are essential to your restaurant's success, and there are many dining options available. Would I return? Probably not. I work hard for my money, just as you do, and I don’t appreciate receiving rude service from an owner. Overall, we managed to have a good evening despite the unpleasantness, which I didn’t want to spoil for my daughter. On any other night, I might have walked out. I can easily spend my hard-earned money elsewhere."

Stonehedge

➤ 1694 Route 9W, West Park, NY, 12493, United States

Piatti • Meat • Italian • American • Delivery Services

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"We have had an early (4:30pm dinner this past weekend. We have been there several times before but over 15 years ago. No specific reason for the lapse. just never got back. Our past experience was: Food and service 5 stars, Atmosphere: upscale (dressy , Prices: reasonable for the quality and portions. The steak Au Poivre was the best I have ever had. New experience: The atmosphere, is more casual (almost rustic , The host wearing a flannel shirt, and the waitress wearing a down vest. After other guests arrived, I thought it was a bit noisy but then realized there wasn 't a person dining under 80 (guessing hearing problems, LOL , I 'm 65 and felt like a kid, LOL. No worries, it didn 't affect my food! LOL!. Food and service: The calamari was skimpy but cooked perfectly. The French onion soup was VERY VERY good!! The Steak Au Poivre... is STILL the best I have ever had! The fries, well I like the crisp crisp crisp, but did not specify.. They came out perfect to my liking. The bourbon list, only Knob Creek and Bullitt, drinkable but it would have been nice to see some eagle rare, Blantins, etc. The house wine was yummy too. No dessert, we were very full. SummaryL We would absolutely go back again and not wait 15 years! 5 stars from us. Note; we liked the casual dress... I dont mind wearing a shirt and tie but we did feel more relaxed in casual attire."

Paulina's Pizza

➤ 1067 Broadway, 12429, Esopus, US, United States

Piatti • Pizza • Wraps • Salads • Italian

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"I was out for a drive, I came across this restaurant quitely tucked away on the east side of route 9w when your heading north. It looks like an old home, except for the ramp to the front door and neon light in the window. The menu had more than I expected. But I was looking for a place to sit and have a snack and relax. This place offered a bar, a pool table, a dinning room and a fireplace! So the food, was fantastic!"

River And Post

➤ 57 Old Post Rd, Staatsburg, NY, 12580, Town of Hyde Park, United States

Piatti • Fish • Drinks • American • Vegetarian

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"An unexpected find with an atmospheric cosy interior with a dim elegance and moody lighting. The interior atmosphere was reminscent of a Martin Scorsese movie scene! Service was attentive yet casual with a nice selection of wines and regional beers. The menu was varied and had a few vegetarian/ fish options that were agreeable to us. We chose the crispy artichoke hearts as a starter, which were sublimely fresh with a delicious lemon creamy sauce. We shared the salmon as our main with a side of curly kale. The salmon melted in your mouth and was cooked to utter perfection and was accompanied with a fresh corn salsa creamy mashed potato with a slight spike of horseradish. The kale was the only thing that was a bit of a bit of a letdown as it was uneventful chewy in the mouth. We finished with the pear tart, which featured large fresh pears that were soft but still retained a lot of their natural taste substance with a slight crunch remaining. The tart was prepared with a delicate light pastry. Overall, it was a great experience with good food prepared and cooked with a delicate awareness and presented with esquisite care. The whole experience was unexpectedly unique, whilst also providing a delectable and exceptionally delicious meal.Vegetarian options: Several vegetable sides offered as additional options."