Telefono: +18508971027
Indirizzo: 306 Bayshore Dr, 32578, Niceville, United States
Città: Niceville
Menu Piatti: 18
Recensioni: 1921
Sito Web: http://frontporchniceville.com/
"Slow service, staff was clearly overwhelmed, yet did nothing to apologize or try to make things right with any of the patrons who were all clearly frustrated by the long wait. It took 1 hour and 10 minutes for our food to come out after we were seated. We were ignored for most of that time after our drinks were brought out. We had two young children who were very hungry. When our food did come out, no apology accompanied the food, and two of the meals were unfortunately cold. We would have appreciated an offer to discount our check or do something to try and make things right. Instead they acted as though nothing was wrong when clearly the service was disappointing. Transparency and honesty goes a long way. If you’re short staffed, at least be honest and empathetic with your guests, and set expectations with them instead of keeping them wondering and acting as if there’s no problem with the poor experience they are having."
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