"While the food can be enjoyable depending on your choices, the customer service is utterly disappointing. We waited 10 minutes to be greeted at the door for a table. After waiting 30 minutes for a server to acknowledge us or bring us even some water, I decided to go back to the host to inquire about our situation. We understood they were busy and tried to be patient, but it shouldn't take that long just to be acknowledged, especially when a drink order could have been taken to make the wait more bearable. The host informed us that our waitress was helping out in the kitchen and that someone else would be with us shortly. However, we ended up waiting another 15 minutes without anyone coming over. Eventually, we decided to leave! It's unbelievable! This isn't the first time we've experienced this issue—it's the third, and it will definitely be the last. They clearly don't know how to manage a restaurant. I've never encountered such poor service at other restaurants that are just as busy."