Kung Fu Tea - Piatti

I enjoy this location and the dallas location always friendly and quick.

Not too shabby! The boba is quite good, and the staff is quick and friendly.

Pleasantly surprised to find plenty of lactose-free options! Do wish the team wouldn't play such loud music, but it's not that big a deal. Visualizza piatti

The restaurant is quite spacious for a KFT establishment, and it was well-maintained. The restrooms were clean, and the staff was efficient. I got my drink and was on my way in under three minutes.

The staff seemed more focused on their phones than on the customers. They got my order wrong, and even my taro drink wasn't made with the right amount of sugar. I really don't feel like going back in to deal with that poor service again.

The Boba tea here is pretty decent. There's not much more to add, really. While there are better options out there, this place has multiple locations and tends to deliver consistent quality. So, if you're looking for a reliable drink to grab and go, you won't be disappointed. Visualizza piatti

So Kung Fu Tea had a long line today. Wow they were busy. But the line cleared out fast. Why? They said they took a large phone order and were not taking any orders in the store. What?! A phone order trumps a long line of in-person customers.I hope the big phone order was for someone at Medical City Plano. We won’t be back. Vivi’s at Custer and 15th has a line too, but worth the wait since their tea and service are better anyway.

Kung Fu Tea had quite the long line today—it was really packed! However, the line moved surprisingly quickly. The reason? They mentioned they had received a large phone order and weren't accepting any walk-in orders at that moment. Seriously? A phone order takes precedence over a line of customers waiting in person? I really hope that big order was for someone at Medical City Plano. Unfortunately, we won’t be returning. Vivi’s at Custer and 15th also has a line, but it’s worth the wait because their tea and service are significantly better.

Disappointed that KFT has gone downhill. Cashier tonight made an error not putting boba in my husband’s order when I remember specifically asking for it. Then when I brought this error up to them, they informed me that they didn’t charge me for it but I did ask for it… rather clearly I thought, so why wouldn’t you just charge me for it…? So to me this indicates the cashier just wasn’t listening properly, which is annoying. The cashier also omitted a third drink on my tab (for another family member with us) when I had placed an order for that too so I had to remind him to add that drink. It wasn’t even busy tonight. This led to a less than thrilled husband who was expecting an accurate drink... Visualizza piatti