Panda Express - Piatti

5030 Hadley Center Dr, South Plainfield, NJ, 07080, United States

🛍 Lunch, Chinese, Catering, Fast Food

3.8 💬 13113 Recensioni
Panda Express

Telefono: +19082220196

Indirizzo: 5030 Hadley Center Dr, South Plainfield, NJ, 07080, United States

Città: South Plainfield

Menu Piatti: 35

Recensioni: 13113

Sito Web: https://www.pandaexpress.com/locations/nj/south-plainfield/1840

"My partner and I dined at the Panda Express in South Plainfield, NJ, on Wednesday, April 17, 2024, around 8:45 PM. As is typical during dinner hours, the restaurant was bustling with patrons waiting to place and receive their orders. When we approached the food bar, I noticed that many food items were nearly depleted, and the guests ahead of us—around 10 to 15 people—were all waiting for fresh dishes to be restocked. I hesitated in making my selections, as I didn't want stale items, while also being mindful not to crowd the other customers. A young lady at the food bar was assisting us and was quite patient. She relayed our order to another server named Apple, who then commented to the young lady, “Why can’t she just look up at the menu and read?” I overheard this and, feeling disrespected, I asked Apple, “Is there something you’d like to say to me?” Apple repeated her remark, which left me shocked and embarrassed in front of a crowd of strangers. I expressed my discontent with her attitude and decided to cancel my order. The young lady apologized for Apple's behavior and offered a discount to make amends, but I politely declined and stated that I would be escalating the issue. My partner was unaware of the incident since it was brief, but my frustration was palpable, prompting me to want to leave. Before we exited, I explained what had just happened to him, and he returned to speak with Apple, urging her to apologize for her uncalled-for disrespect. When I joined him, Apple apologized to my partner but not to me. My partner then approached one of the two managers, Jamar, and conveyed how unacceptable Apple’s behavior had been, suggesting that a simple apology could have resolved the issue. However, Jamar dismissed his concerns, insisting that he needed to prioritize other customers' orders first. The second manager, Tyrone, merely observed from the kitchen without addressing the situation at all. Had I received an apology from Apple that night, I wouldn't be writing this review. I did nothing wrong as a customer, yet I felt like I was unfairly scapegoated for what appeared to be a chaotic dinner rush. It’s understandable that staff can be overwhelmed during busy times, but it's unjust for customers to feel blamed for the situation. The management's failure to address my concerns left me feeling unheard, wronged, and disrespected by both Apple and the managers, Jamar and Tyrone. This staff truly needs hospitality training. None of them should be in positions where they serve a demanding community if they are unable to cope with the stress the job entails. I strongly recommend that management consider hiring trained professionals who prioritize customer service. Employing individuals who lack the skills to manage situations effectively is a disservice to the Panda Express in South Plainfield. I felt mistreated and disrespected during my visit. As a resident of Piscataway who frequently patronized this location, I will no longer do so and will share my negative experience with others."

Q Q

I’m very upset with the service, i don’t understand how people can mess your order up when you’re standing in front of them, pointing at every item that you ask for. The service

Indirizzo

Mostra Mappa

Recensioni

Gavin
Gavin

First time having Panda Express and thos was the bomb, so freaking good for no good reason! Jeffrey hit me up hard and gave me the rundown and helped me out on what things to try!


Swapnika
Swapnika

I drove 30 min just to taste Panda Express after 3 years, but I was so disappointed with the quality of the food. The noodles tasted dry and smelled bad…I guess they fried the noodles and the meat in the same oil….they both smelled


User
User

The food was delicious! The Orange Chicken and Honey Sesame Chicken made for the perfect snack. The Chow Mein on the side was also tasty. They offer healthier options as well, making it a great choice if you're looking for something fresh and nutritious. Visualizza piatti


Vamsi
Vamsi

Please ensure that online orders are ready at the time indicated when placing the order. My order was supposed to be ready by 8:20 PM, but I had to keep asking the staff until 8:50 PM. If there's a delay, it would be helpful to let customers know ahead of time. It doesn't make sense to wait for so long right in front of you.


C
C

The food was absolutely terrible. I would not recommend this place at all, especially considering that they serve such revolting meals to customers. The dishes were stale and spoiled. I can't believe they thought anyone would actually eat it. This restaurant really needs to be inspected by the health department; it would surely fail a health check.


Pushpa
Pushpa

Every time we go the taste use to be very good and we like having Panda once in a while. But last Monday we went there in the evening and ordered 2 plates seperately, but felt some stock food was given. As it felt some tint smell we thought that might be leftover food or mixed food from left over rice. Sad experience and we dont wanna visit again to Stelton road. May be the maintenance or chef has changed not sure but this is the first time we experienced this situation. Visualizza piatti


Tyler
Tyler

I finished working out and was going to go to Panda Express for dinner. I showed up there at 9:35 even though their website says closes at 10PM. I asked the lady inside, What time do you close? She then proceeded to tell me 10 o 'clock, but did not serve me. If you are not going to be serving food at 9:30 then you should not be advertising it that way. On top of that the lady was being rude like it was supposed to be closed. Very unprofessional and bad way to run a business.


bernie
bernie

So the door opens at 10:30am, my wife and I decided to grab a quick bite we went our separate ways. We walked in and they told us it 's going to take 15-20 mins cook the food...OK not a problem we waited but as we were waiting the lady that was supposed to be putting the food out was more concerned about setting her own food to the side. Yea I get it they were unprepared for opening so I 'll let it go but then out of nowhere the lady catches a attitude and speaks rudely why you still standing here, what do you want I ignore it and kept it going. We get to the cashier and he also wasn 't ready, he was just getting in 25mins after opening showing that he doesn 't want to be there and not speak...


Myra
Myra

My partner and I dined at the Panda Express in South Plainfield, NJ, on Wednesday, April 17, 2024, around 8:45 PM. As is typical during dinner hours, the restaurant was bustling with patrons waiting to place and receive their orders. When we approached the food bar, I noticed that many food items were nearly depleted, and the guests ahead of us—around 10 to 15 people—were all waiting for fresh dishes to be restocked. I hesitated in making my selections, as I didn't want stale items, while also being mindful not to crowd the other customers. A young lady at the food bar was assisting us and was quite patient. She relayed our order to another server named Apple, who then commented to the youn... Visualizza piatti

Categorie

  • Lunch Deliziati con le nostre proposte per il pranzo, dove ingredienti freschi e sapori globali si uniscono per creare pasti appaganti. Scegli tra una varietà di insalate, panini e piatti principali sostanziosi per una fuga culinaria a metà giornata.
  • Chinese Assapora i sapori ricchi e autentici della Cina con la nostra selezione di piatti iconici. Dai gustosi stir-fry ai dim sum da acquolina in bocca, ogni creazione cattura l'essenza della cucina tradizionale cinese, deliziando le tue papille gustative ad ogni morso. Visualizza piatti
  • Catering Servizi di catering che offrono una vasta gamma di piatti deliziosi e splendidamente presentati, perfetti per qualsiasi evento o incontro. Il nostro menu combina creatività con ingredienti di qualità per deliziare i vostri ospiti.
  • Fast Food Goditi una varietà di pasti veloci e deliziosi perfetti per mangiare in movimento. Dai succosi hamburger e patatine croccanti alle bevande rinfrescanti, il nostro menu fast food soddisfa le tue voglie con un servizio rapido e sapori irresistibili.

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