Panda Express - Piatti

1620 Ritchie Station Court, 20743, Capitol Heights, United States

🛍 Pizza, Asian, Lunch, Chinese

3.6 💬 1036 Recensioni
Panda Express

Telefono: +13018080278

Indirizzo: 1620 Ritchie Station Court, 20743, Capitol Heights, United States

Città: Capitol Heights

Menu Piatti: 35

Recensioni: 1036

"This location is going down fast. I wish the owner would get it together! I really like the drive through feature at this location. However, the drive through is always backed up. As of today 9/22, they did not have a lot of the normal dishes and sodas that they normally have. I asked to speak to a manager to complain and the young lady said that they are short staffed and currently do not have a manager. She was holding it down almost by herself. This is unacceptable. Can't find a corporate office at this time to complain to, so I'm leaving my complaint here while I research to find the information."

G G

Staff was very friendly and helpful. The store was clean

Indirizzo

Mostra Mappa

Recensioni

Jim
Jim

If you like panda you will have no complaints from this location


Rogelio
Rogelio

Each day, the portions in your order seem to decrease, and the service is awful.


Donnesha
Donnesha

Thank you for the happy done half raw chicken. Too bad I didn't see it until I got home. Visualizza piatti


Maya
Maya

The food is great. Go inside. Parking: There are enough spots. Wheelchair accessibility: Ground level


User
User

I stopped by to this Panda express and got my order through drive through. They put all burnt chicken teraikey. They do not care of the customer service.


User
User

Drive thru... Pick up...but food was hot so enjoyed Dine in.... Fresh n hot honey walnut Shrimp was mouth watering.... Good listeners... Fast service... Good Food... Good quantity... Fantastic !!!! ?????? Visualizza piatti


Mista
Mista

Patience, you need to place an order. Too much socializing in the drive thru windows area. The teriyaki chicken was mostly fat, as you see from the pic. I ask for half chow mein and half mixed veggie, I get 2 piece of broccoli and all this freaking kale. Broccoli is good for you, too. No repeat here for me.


User
User

The food is good here typically, they just need a bit of work on the professionalism. The door says that they are open until 9:30 Min-Thurs but they closed at 9:00pm. People were there cleaning and did not acknowledge my presence at the door. If the hours have changed, it?s best to update the hours online and on the door.


User
User

This location is going down fast. I wish the owner would get it together! I really like the drive through feature at this location. However, the drive through is always backed up. As of today 9/22, they did not have a lot of the normal dishes and sodas that they normally have. I asked to speak to a manager to complain and the young lady said that they are short staffed and currently do not have a manager. She was holding it down almost by herself. This is unacceptable. Can't find a corporate office at this time to complain to, so I'm leaving my complaint here while I research to find the information. Visualizza piatti

Categorie

  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta.
  • Asian Vivi un viaggio culinario attraverso l'Asia con il nostro menu variegato. Dai sapori piccanti del curry tailandese all'umami saporito del sushi giapponese, offriamo una vasta gamma di piatti che celebrano la cucina asiatica autentica. Visualizza piatti
  • Lunch Soddisfa i tuoi desideri di mezzogiorno con il nostro delizioso menu per il pranzo. Dalle insalate fresche e i panini sostanziosi alle zuppe saporite e alle ciotole vibranti, ogni piatto è creato per darti la perfetta carica a metà giornata.
  • Chinese Assapora i sapori ricchi e autentici della Cina con la nostra selezione di piatti iconici. Dai gustosi stir-fry ai dim sum da acquolina in bocca, ogni creazione cattura l'essenza della cucina tradizionale cinese, deliziando le tue papille gustative ad ogni morso.

Servizi

  • Pickup
  • Takeout
  • Piatti
  • Dine In
  • Menu
  • Delivery

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"Please read carefully as this review may be confusing. Today was a different kind of experience. Usually, I go through the drive thru on my lunch break and order my usual (roast beef classic, crinkle cut fries with a side of cheese, an apple turnover, and a coke. However, when I drove through the drive thru line, there was a sign on the speaker that directed customers to order inside. It was unfortunate, but it was alright as I was not in a hurry. When I entered, the line was to the door and they only had one out of two registers open. I could have become upset about it, but I could hear the young woman on the register being very polite and patient with customers. Once I get to the register, I place my order, and wait to the side for my number to be called. Unfortunately, I had to go the counter to get my order as I noticed that other people that placed their order after me were receiving theirs and you could sense the frustration within other customers. I did have to reapproach the counter and receive a few items they forgot to include from my order. As of what you are reading right now, it may not sound like a 4 start review rating. HOWEVER... I am giving them 4 starts because of the high levels of effort that were put in to take customer orders and resolve issues. As I was waiting, the manager did her best to fix the second register and instructed one of her co-workers to begin taking orders and trimming down the line while she filled and sent out orders. All of the staff were very polite to each customer as well. This is something that you do not see too often; especially, in fast food restaurants. It was definitely a situation where anyone could have given a snobby attitude toward customers as the customers expressed their frustration. Additionally, I would have given them 5 starts but my food was cold . Overall: I was truly surprised by this experience. Props to the staff and I hope they continue to do great!"