Telefono: +12317791575
Indirizzo: 916 S Mitchell St, Cadillac, MI, 49601, United States
Città: Cadillac
Menu Piatti: 16
Recensioni: 288
Sito Web: http://willowmarket.com/
"We hired Primo's BBQ's Food Truck to cater our 120-person wedding. While the food was great, the service and professionalism was disappointing.We met with the owner, Jason about a year before the wedding to hire their food truck and he was more than happy to help us out. We emailed back and forth over the next few months to nail down the menu, qtys, and details like buns for the sandwiches and buffet needs, etc.2 days before the wedding, we are notified that Primo's forgot to charge us for the actual food truck and assumed we wouldn't mind if the truck didn't come, or we had to pay an additional $300. Jason was not apologetic for their error and was actually pretty rude to me on the phone.When the truck did come, it's like the months of emailing to confirm the details never happened. They forgot the buns for the sandwiches and didn't bring burners for the warm buffet sides. It was just frustrating that Jason and I spent a lot of time chatting about these details and getting the reassurance that they would handle it... and then they didn't.The silver lining is that the guests knew nothing negative (other than confusion about the lack of sandwich buns lol) and were impressed with the food quality. We have a ton left over and the day ended up going great."
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