Telefono: +33478331693,+33890719957,+33890210166
Indirizzo: 42 avenue Guy de Collongue, 69130 Ecully, Lyon, France, Écully
Città: Écully
Menu Piatti: 35
Recensioni: 1678
Sito Web: http://www.campanile.com/fr/hotels/campanile-lyon-nord-ecully
"I'm sorry, but I have to say this is the worst hotel I've thought I'm going for work and vacation. I never felt so insulted in my circumstance with hotel for staying with them. I have booked to get to work and. the hotel reception depends to show me the pick-up point for the hotel in the uber app. the girl said you had to go. uber can't come in, I told her that came in yesterday. it was a cold winter morning. she said no, no. You have to go, I asked her where the pick-up point is. she said they had to call him. I don't work for, I was speechless. my bad desire with the hotel is regarding late checkout. I have a long flight back at night and asked for a late check-out. in the night before the departure, his personal, leo said, should be in order. he would ask me to clean my room, but asked me to confirm the next morning with the hotel reception if they could take a later check-out. the next morning the reception told me that the hotel is fully booked and does not offer late check-out. I said, leo said I'm fine, 'cause cleaner will clean my room last. she said I have to pay for a late checkout, even for an hour too late. I asked how much and she answered euro until I asked them, I thought they said their hotel is fully booked? now they can take a place? I'll pay for it. When I came back to the hotel, I told the hotel reception that I'm going out soon, can you please finish my bill? this other lady said no, it's too late to see you now. You have to stay overnight, I told her. I will pay for a late check-out that I went to my hotel room to refresh. at the recipe had not yet sorted my bill for a late checkout. three hotel staff spoke and spoke for the next few minutes. one of the employees said I have to pay for a late checkout. I told her I'll pay. they just settle the bill for me. I was really late for the airport. a word to describe my experience with the hotel insulted the hotel must speak the service level and the way their employees speak with hotel guests. rudeness is completely unacceptable, not only for hotel guests, but for everyone."
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