Sam's Italian Foods

675 Main Street, Lewiston I-04240, United States

🛍 Cafés, Pizza, Lunch, Italian

3.7 💬 700 Recensioni
Sam's Italian Foods

Telefono: +12077832222

Indirizzo: 675 Main Street, Lewiston I-04240, United States

Città: Lewiston

Menu Piatti: 35

Recensioni: 700

Sito Web: http://www.samsitalian.com/

"I would put 0 stars if I could. Poor customer service no customer service at all I would say.Manager didn’t even wanted to listen to me when I called about my order. Hanged up the phone when I was trying to explain the issue I had with my order.Issue:Google said that they are open until 9pm. I ordered online, through the web that their business provided (not the third party online site). I got a text message confirmation about the order being ready between 8:05 8:20pm. My husband went there at 8:25pm, the door was locked, no sign of people inside, lights off. Looked like they closed early. My credit card got charged.Next morning when I called in to explain the issue and say that I would like to have a refund, and trying politely explain the issue to the manager, she just said: ‘we closed early and did not receive any orders’, she refused to hear anything else. Not to mention, she did not introduce herself, secondly, she started arguing right away, like I’m the one at fault. Consistently telling me that they do not provide any online ordering which is a false information according to Google. It is an owner’s responsibility to modify the hours of operation online, also an owner’s responsibility to modify online ordering system (speaking from experience). The lady who spoke on the phone, was extremely rude, arguing for no reason, and not letting me finish my sentence, did not care that I paid money for my order that I didn’t receive. Of course, I didn’t even get an apology for the inconvenience that this business caused me. When I called her out on her rudeness, asked her why she is being so rude and not letting me explain the situation, she just got even more upset and replied: ‘we don’t take online orders’, and HANGED UP THE PHONE! Really? Interning, then who did charge my credit card with a business name ‘Sam’s Italian Foods’. This is not a way to operate a business. Super unprofessional.Businesses like this should not be in business, if they do not care about customers. Very disappointed."

Menu completo - 35 opzioni

Tutti i prezzi sono stime su Menu.

Panini

Panini Italiani

Insalate

Sizes

Calzone

Pollo

Ali Di Pollo

Bird

Dessert

Parmigiana Heros

Continentale

Calzoni Deluxe

Wake Up Menu (Breakfast)

Zuppa, Insalata E Chili

Piatti Di Pasta

Appetizers / Antipasto

Kids Combo Menu

Snack E Contorni

Piatti Di Pollo

Wraps

Ernest Ernest

Great food, great customer service. Makes you want to go back again.

Indirizzo

Mostra Mappa

Recensioni

User
User

Excellent food and outstanding customer service. You’ll definitely want to return!


Jacob
Jacob

Horrible team atmosphere, they literally fight and gossip all throughout the shiftFood: 1/5


Ernie
Ernie

Fantastic food and exceptional customer service. It definitely leaves you wanting to return! Visualizza piatti


Ross
Ross

WHAT A SCAM!Ordered for takeout, got charged, never received my food. Terrible. Do not recommend.


User
User

I was very disappointed with my fish sandwich. If the fish is, then idk. I've seen a lot of sams, but that lost me.


Deanna
Deanna

The restaurant is quiet on weeknights, but the food remains excellent. As for parking, there is plenty of convenient space available nearby. Visualizza piatti


User
User

I?ve been a vegetarian for 5 years. I ordered from them an eggplant parmigiana and they gave me a steak and cheese which I did not realize until I took a bite. When I called and asked why they told me that they gave me a steak and cheese because they were out of eggplant but they did not notify me of this change. One of the worst experiences and customer service I have ever had. Do not eat here if you care about what is in your food because the staff clearly doesn?t.


User
User

I've been visiting this restaurant for many years, and it has always been my first stop on my way back from Florida. The staff, like Linda and Rita, treat me like family. The food is fantastic, and I especially appreciate that they make my pizza half-baked so I can finish it in my oven later. The frozen mini pizzas are also a favorite of mine. Sam's has become a treasured tradition in Lewiston and beyond, and it really deserves its 5-star local rating. Thank you, Sam's, for all these wonderful years!


Katusha
Katusha

I would put 0 stars if I could. Poor customer service no customer service at all I would say.Manager didn’t even wanted to listen to me when I called about my order. Hanged up the phone when I was trying to explain the issue I had with my order.Issue:Google said that they are open until 9pm. I ordered online, through the web that their business provided (not the third party online site). I got a text message confirmation about the order being ready between 8:05 8:20pm. My husband went there at 8:25pm, the door was locked, no sign of people inside, lights off. Looked like they closed early. My credit card got charged.Next morning when I called in to explain the issue and say that I would like... Visualizza piatti

Lewiston

Lewiston

Lewiston è una città storica nel Maine, nota per il suo patrimonio franco-americano. Un piatto tipico è la "poutine", patatine fritte coperte con formaggio e salsa, che riflette la sua mescolanza culturale.

Categorie

  • Cafés Affascinanti caffetterie che offrono una varietà di caffè e tè appena preparati, insieme a spuntini leggeri, prodotti da forno e dessert. Perfette per un risveglio mattutino o una pausa pomeridiana in un'atmosfera accogliente.
  • Pizza Immergiti nelle nostre pizze perfettamente cotte, realizzate con impasto fatto a mano, salsa di pomodoro ricca e una miscela di formaggi gourmet. Ogni fetta esplode con condimenti freschi, garantendo un boccone delizioso ogni volta. Visualizza piatti
  • Lunch Soddisfa i tuoi desideri di mezzogiorno con il nostro delizioso menu per il pranzo. Dalle insalate fresche e i panini sostanziosi alle zuppe saporite e alle ciotole vibranti, ogni piatto è creato per darti la perfetta carica a metà giornata.
  • Italian Gusta i sapori ricchi e diversi dell'Italia con il nostro menu, che offre pasta classica, risotti saporiti e piatti tradizionali di carne e pesce, tutti realizzati con ingredienti autentici e passione. Buon appetito!

Servizi

  • Wifi
  • Pizza
  • Piatti
  • Takeout
  • Menu
  • Delivery

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Pure Thai Kitchen

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