Southern Elements - Piatti

Staff was more concerned w/ large conference group at the bar. Regular dining area was not a consideration.

Decent menu, but not the best place to dine on a major holiday. Convenient for those staying at the Hilton Atlanta.

The menu is decent, but it's not the ideal spot for dining on a major holiday. It's affordable, especially for those staying at the Hilton Atlanta. Visualizza piatti

This is some of the best fried chicken I've had so far. I happened to be staying at the hotel and didn't want to go out, so I decided to try their offering. Fortunately, I was not disappointed!

During our visit to the Atlanta Gift Market, we found ourselves feeling tired and hungry. Thankfully, we discovered the Italian buffet they offered, and it was a delightful experience. The food was outstanding, and the service was impeccable. Everything was perfect!

We had a reservation, but when we got there, no hostess appeared, and there was a line of people. Finally someone asked the concierge, and he said that when it gets busy like this they just do first come, first served. We made a reservation because we knew it would be busy. We had to eat elsewhere that night. We came back another night, and it was “seat yourself”, still no hostess. We did eat there, but it was just ok. Visualizza piatti

We ordered a variety of appetizers, and they were quite good. However, the service left much to be desired. The waitress was friendly, but she was the only one serving the entire restaurant, which led her to frequently forget our order. We had to request certain items at least three times. It seemed like she was overwhelmed, possibly because the hotel wasn't prepared for the number of guests that night. Overall, the food was enjoyable, and if you're staying at the hotel and don't want to venture out, this is a decent option.

We had made a reservation, but when we arrived, there was no hostess present, and a line of people was waiting. After some time, someone asked the concierge about the situation, and he mentioned that when it gets busy, they serve those who arrive first. We had made a reservation for a reason, and as a result, we ended up having to find somewhere else to eat that night. We decided to give the restaurant another try on a different evening, but again there was no host and it was a “seat yourself” situation. We ended up dining there, but the experience was just mediocre.

I had an awful experience at this restaurant . Upon arrival the restaurant was mostly empty but I was told they did not have my reservation. When I showed the hostess my open table confirmation for a table for 8, she said they did not use open table any longer. When we were finally seated the waited would disppear after every interaction for over 30 minutes. It took an hour to get our drinks and two hours to get our meal. To top it off, when asked if there was a problem in the kitchen, the waitress said no and that she felt she had provided good service. Fortunately, the manager comped our meal but I still wouldn't go back. Visualizza piatti