Subway - Piatti

This particular location has amazing customer service, the establishment was clean and well kept, however the prices have increased far too much. If they prices weren't so high I'd possibly go more frequently. But $15 for a footlong is ridiculous!

Long wait even though there were only 2 customers ahead of me. They don't accept coupons. Should have at least posted a sign mentioning that. Two subs came up close to $30, which is ridiculous. I would recommend going over to East Hartford and finding a Subway there instead.

November 14, 2023 around 2 pm Glastonbury, ct next to T-Mobile I went to subways just to use the bathroom it was locked so I ask the guy who work there he said it’s for customers only I’m like I just need to use the bathroom. Then he told me that i need to buy something for me to use the bathroom I told him none of the subways bathroom lock I walk out call him stupid I feel like he’s racism. He need to be out of his job for keeping the bathroom locked. Visualizza piatti

We've been going to this subway for years and noticed a decline in customer service over the past few years HOWEVER, the last time we went, the customer service was outstanding. The gentleman making the sandwiches and ringing us out was so personable. He seemed genuinely grateful for our business and glad that we came in. He chatted politely with my children while ringing us up and took the time to make sure everything was perfect. We'll definitely be back!

The service is amazing. Very kind employees. But today is the second time that I got sick from the food. I’m not sure if it’s because the food isn’t being stored properly to temp or if it’s because of cross contamination? While the employee was making my sandwich another customer came in asking for cookies so he rang him up with the same gloves on and then proceeded to make my sandwich with the same gloves. Perhaps better practices should be in place? I won’t be visiting again but again the customer service overall is excellent.

Wish I could give this place zero stars. I got the WORST food poisoning from this dirty location. The first time I went to this location after the new owner take over it was 8:30pm and they do not close until 9pm and as soon as we walked in the server had a bad attitude, didn't greet us, and then turned the lights off on us. Overall bad service but I tried to give this location another chance as I am pregnant and was craving their bread. Definitely a mistake, this is when I got the food poisoning. 0/5 will not return to this location or recommend anyone else. Visualizza piatti

Me and my family go hear a lot, we have been customers for almost 2 years and has always gotten great service until today. Me and my mom walked in and on the door it says that they close at 8:30, we walked in around 7:50 ish and when we walked in and ordered a worker say your my last customer as if they were closing very early. Which they have never done, as me and my family sat down and started eating a guy walks in and they say we are closed. And then it was about 8:00 and they turned the lights off on us just eating. This was very rude and we will not be coming back.

Worst customer service ever. This is my first review, Ive never felt so compelled to write one before. I made an online order and went to pick it up but the guy working said there was no order and even tried to tell me I had the wrong location. I showed him confirmation of the order/payment and he basically told me that’s not his problem. Still haven’t gotten my money back to this day. Kept going back and forth with him because I have proof I ordered at this location in the app and my email, I have proof of payment with receipts from my bank and from apple pay and yet he didn’t give a damn. Get y’all customer service together please. No one should have to eat their meal with a side of attitu...

I used to eat here often for the last couple of years. The same employee was always very kind and polite. Remembered us and even our orders. I’m not sure what happened the last couple of months but he is no longer there. Now it’s two men. They have posted hours of 8:30pm on Sunday on their DOOR AND WEBSITE so we decided at 7:45 to stop. We had time. I was told as I was checking out “well you’re our last customer”. I thought that was strange. We sat and started to eat. Someone walked in to purchase a sandwich and was told they were closed. Not a second later they turned off the lights on us eating. Leaving my ten year old and I to try and gather our things in the dark. You want to close at 8?... Visualizza piatti