Canal View Cafe - Menu

9 Canal St, 13157, Sylvan Beach, United States

🛍 Cafe, Cafés, American, North American

4.2 💬 2109 Reviews
Canal View Cafe

Phone: +13157625623

Address: 9 Canal St, 13157, Sylvan Beach, United States

City: Sylvan Beach

Menu Dishes: 8

Reviews: 2109

Website: https://www.canalviewcafe.com

"My boyfriend and I went to on a date night, for the first time in 2 years, only to be disappointed. It was 7:30 pm, so the restaurant was winding down from the dinner rush, it took 15 minutes to be seated. It took a few minutes for our waiter to come once we we 're seated, when the waiter got there we ordered drinks, when our drinks arrived we told him we would like to order appetizers to start with. The appetizers came and we ate them.We saw our waiter walk by us several times, thinking that at any minute he would stop and see if we were ready to order or at least check on us, not once did he even make eye contact, hard to do considering we were sitting in a high boy chair. Finally, after about 30 plus minutes I stopped him and asked him if we could order now, which at this point he rolls his eyes and said what, I thought you were done? If this was the case why were we not given the bill at some point or at least checked on, plus why did he leave the menus with us, which we had been clearly looking at? Had I not have made contact with him first, he would never have reached out to us. I have been a waitress and know how to treat customers, he was unprofessional. I am not the type of person to dish out negative reviews. I had to wait this long to write this because I did not want to be as mad as I was. I suffer from agoraphobia, so for me to even leave my house was a huge deal for me!!! This ruined my night."

Full menu - 8 options

All prices are estimates on menu.

Fish Dishes

Salads

Salad

Al Forno*

Bread

Steaks

Side Dishes

Side Orders & Appetizers

Edwina Edwina

Great place. Food and service were very good. Wednesday shrimp evening. Bam Bam Garnelen was our favorite. Interior and exterior seats.

Address

Show Map

Reviews

Maiya
Maiya

The food was good. Had the fish fry. The bread on the fish was easy. Fish was boiled right. Friends were good. Surprised there was no Cole Slav to eat...?


Edwina
Edwina

Amazing. We started with garlic bread with cheese And I got the covered Italian sandwich. So good. Looking forward to going back. And they have homemade chocolate truffles


Meredith
Meredith

We visited Canal View on February 20th with a group of friends. I ordered the reuben, while my friend tried the Shaved Ribeye Italian Greens Sandwich. The food was excellent, and our waitress, Lisa, provided outstanding service. Thank you—we'll definitely be returning soon! View menu


Fermin
Fermin

The food was excellent, and the service was outstanding. We had a breathtaking view of the sunset over the lake while seated outdoors, allowing us to enjoy the refreshing breeze and truly feel part of the scenery rather than just looking in from the outside. It was a wonderfully relaxing experience, exactly what we needed.


Efe
Efe

We sat at the bar because there was quite a wait to get in. Just had snacky foods and they were very good. Not bad priced and you"re right next to the canal that goes into Oneida Lake so views are very pretty. In fact there's a lot of boats that are anchored right next to the restaurant that you can walk down and look at which is fun in itself.


Benjamin
Benjamin

The waiting staff was outstanding—friendly and genuinely appreciative of our visit. The menu offered a wide variety of options. Our food was served quickly and was delicious, plus we were allowed to choose our own table. Our drinks were promptly refilled without us even having to ask. I’m looking forward to trying more from their extensive menu! View menu


Isaias
Isaias

Canal View is more than just a great view of Sylvan Beach and the water way that connects it to the inland canal. Their pasta dishes are amazing! The Ruben Sandwich is also great. I love love love their Sausage Riggies and the Baked Ziti is also very good. All our dinners were hot and fresh. You have have have to try their pies also. Especially the coconut cream pie lol All the waitresses are very friendly and gave us super quick service. We love sylvan Beach and Canal View is another reason to come. Enjoy!


Francisca
Francisca

The appetizers arrived, and we enjoyed them, but we noticed our waiter walking by us several times without stopping to check on us or see if we were ready to order. Not once did he make eye contact, which was surprising given that we were sitting at a high-top table. After waiting over 30 minutes, I finally had to stop him and ask if we could place our order. He rolled his eyes and responded, "What? I thought you were done?" If he truly thought that, why hadn’t we been given the bill or checked on before? Plus, he had left the menus with us, which we had clearly been looking at. Had I not reached out to him, I doubt he would have ever engaged with us. I have worked as a waitress before, so...


Florian
Florian

My boyfriend and I went to on a date night, for the first time in 2 years, only to be disappointed. It was 7:30 pm, so the restaurant was winding down from the dinner rush, it took 15 minutes to be seated. It took a few minutes for our waiter to come once we we 're seated, when the waiter got there we ordered drinks, when our drinks arrived we told him we would like to order appetizers to start with. The appetizers came and we ate them.We saw our waiter walk by us several times, thinking that at any minute he would stop and see if we were ready to order or at least check on us, not once did he even make eye contact, hard to do considering we were sitting in a high boy chair. Finally, after a... View menu

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere. View menu
  • American Enjoy classic American flavors with our diverse menu, featuring juicy burgers, crispy fried chicken, hearty BBQ ribs, and fresh salads. Indulge in timeless comfort with each bite, crafted to satisfy all tastes.
  • North American Savor the diverse flavors of North America with dishes ranging from juicy burgers and crispy fried chicken to tangy BBQ ribs and fresh salads, all capturing the essence of regional favorites and comfort classics.

Amenities

  • Takeout
  • Television
  • menu
  • Outdoor Seating
  • menu
  • Accepts Credit Cards

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Menu • Fish • Salad • Lunch • American


"I hesitated writing this review because times are tough for small businesses, and I know dependable staff is hard to come by. However, after our poor experience, and reading very similar reviews of several others, I am hoping this additional review will raise awareness to the owners and/or save someone else from a not great experience.We had received a gift certificate for Gary's for $50. Arrived at 6:00pm, no one else waiting to be seated. We waited 10 minutes without being greeted by either of the two waitresses. We finally ask the bartender who said one of the wait staff is around somewhere and will be with you shortly. Now, 20 minutes standing waiting (we drove 40 minutes to get to the place and we had the gift certificate to use otherwise we would have left), we see one waitress set a table for 4, she approaches us and said your table for 4 is ready. We said there is just two of us; she asks us....what happened to the party of 4? Once seated at the table, we wait another 20 minutes. Once the waitress arrives, we order our drinks, sampler tray appetizer, and meal all at once (we were told they were out of side salad). She asks if we want dinner rolls and we say yes. Within 3-5 minutes our water and soda arrives; also, we are told that they are out of mushrooms for the sampler platter, so we said jalapeno poppers can be substituted. We wait 15 minutes and I flag the waitress to ask if the dinner rolls were supposed to be served before, or with dinner. Waitress says I'll get them now. Another 15 minutes goes by and we receive our sampler platter. Of the TWO jalapeno poppers received, one was the same color as my husbands coke, burned. The breading on the onion rings fell off as soon as you touched them to pick one up, and the pizza rolls were super crispy. Still....no dinner rolls received. As we're eating our appetizer, we see other tables being served the side salad that 15 minutes ago we were told they were out of. Upon our meals being brought, we had to ask for our mac salad and dinner rolls, as well as a refill on the water glass. My fish was very good, but sweet potato fries were burnt; my husbands pasta for his chicken parmesan was very chewy.This is clearly a local place, as people going/leaving the bar were greeted by first name, and we love to support that. The view is beautiful. We left the waitress the normal tip as we would if the food and service had been great; she apologized for the wait and said she appreciated our visit. However, I believe this was the worst restaurant experience we have ever had. I would have rather been greeted immediately (instead of being ignored) and told we would have a 30-45 minute wait before we could be seated, and we would have happily gotten a drink and sat at the bar or walked outside. I truly hope for the best for Gary's as it has been around a long time and has great potential."