Phone: +14705891314
Address: 2855 Lawrenceville Suwanee Rd, Suwanee I-30024-3563, United States
City: Suwanee
Menu Dishes: 35
Reviews: 1025
Website: http://www.greenbasil2855.com/
"When I got home, I discovered a long black hair fried into the fish. Having worked in the restaurant industry for over a decade, I understand that these things can happen. I called immediately to request a replacement, but instead of an apology and a willingness to resolve the issue, I received a rude response from management. He didn’t offer an apology and seemed more concerned with whether I could make it back before closing, even after I mentioned I was 20 minutes away. I felt like I was being blamed for the situation when all I wanted was for my food to be recooked. His rude and confrontational attitude completely ruined my appetite. At that point, I just wanted a refund, not for the entire nearly $50 order but just for the fish. I only received an apology from a female associate after I pointed out that I hadn’t gotten one and she inspected the food. She insisted this never happens, but I highly doubt that considering there was HAIR FRIED INTO MY FOOD! Honestly, it wasn’t just the hair or the 20-minute drive each way that upset me; it was the awful, demeaning service."
Full menu - 35 options
All prices are estimates on menu.
Pho Green Basil
Pho
Entree
Appetizer, Salad And Soup
Appetizers, Salad, And Soup
Chicken Tenders - Jumbo Size
Smokehouse
Wings
Wings & Sides
Starters
Favorite Asian Dishes
Curry Lover
Curry
Fried Chicken By Piece
Cajun Boil
Fried Combo Plate
Fried Seafood By Piece
Juan
Dine in? Must order at counter first. No where is it posted. Made me waste my time.
Address
Reviews
Connie
Very good food and great location! I had the Thai Tea , pad Thai , fried rice . It was good !
Dar
Great food, great service! Their sweet tea was good. I liked their Singapore noodles. They also sell Vietnamese Pho here.
Giles
Everything was served in takeout trays, and the Pad Thai was covered in a generic sweet and sour sauce and not very good. View menu
Eric
Wont let me dine-in because they're closed. I came at 9:22. They close at 10 pm. If you want to close early then just close at 9 pm.
Azaria
My favorite place for pho! I've been coming here for three years, and whether I'm dining in or taking it to go, I absolutely love this restaurant.
Erika
Been ordering here for years. Food is good. Today im sick and ordered chicken soup. I received hot broth with nothing in it at all!!! They didn't even return my money. Like I paid over $5 for hot water!!! View menu
J
The atmosphere is pleasant and the restaurant is very clean. I ordered the shaky beef, which was average; I've had better at other places. However, the shrimp pho was quite good and came with a generous amount of shrimp.
Luisa
I ordered takeout chicken pho soup with an order of pork spring rolls. To keep it simple, the chicken looked and tasted weird. I boiled chicken that I had in my fridge and the taste and texture was completely different. I called the restaurant to ask how they cook the chicken and they said they use baking soda to retain the moisture but that doesn’t have anything to do with the weird taste it had. Spring rolls were okay, not the best. I thought this place was gonna be great bc of how many stars it has but it wasn’t great to me.
LaToya
When I got home, I discovered a long black hair fried into the fish. Having worked in the restaurant industry for over a decade, I understand that these things can happen. I called immediately to request a replacement, but instead of an apology and a willingness to resolve the issue, I received a rude response from management. He didn’t offer an apology and seemed more concerned with whether I could make it back before closing, even after I mentioned I was 20 minutes away. I felt like I was being blamed for the situation when all I wanted was for my food to be recooked. His rude and confrontational attitude completely ruined my appetite. At that point, I just wanted a refund, not for the en... View menu
Categories
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Thai Savor the vibrant flavors of Thailand with our menu featuring a delightful array of dishes, from spicy curries to fragrant stir-fries, all crafted with authentic spices and fresh ingredients.
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Asian Experience a culinary journey through Asia with our diverse menu. From the spicy flavors of Thai curry to the savory umami of Japanese sushi, we offer a wide variety of dishes that celebrate authentic Asian cuisine. View menu
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Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
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Vietnamese Savor the vibrant and aromatic flavors of Vietnam with dishes that showcase fresh herbs, tangy sauces, and delicate broths. Enjoy a menu offering classics like pho, banh mi, and fresh spring rolls, designed to delight your senses.
Amenities
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Delivery
