"I 've visited Café Joelle on and off over the past 20+ years, and my experiences have been quite inconsistent. While the food quality varies, the issue that stands out most is the treatment I 've received. On one occasion, I tried to make reservations, only to be told, We don 't take reservations. Yet, when I arrived, they asked if I had a reservation, which was a bit confusing. Another time, I put my name on the waitlist for a table and waited right in front of the restaurant. I even checked in multiple times, but when I went inside for the last time, I was told they gave my table away because they couldn 't find me outside, despite me never leaving the front of the building....... blah blah blah yada yada yada each time there was an issue. These experiences have left me feeling unwelcome, and by the time I do sit down, the frustration overshadows any enjoyment of the food. Sadly, my visits have been marked by a sense of aggravation. So, when friends suggest dining here, I tend to decline. It 's a shame that the service issues have overshadowed the potential of the food at Café Joelle. Keeping this review at a three star because I do know people that love this place, so I give them the benefit of the doubt."