"Unfortunately Mtucci's seems to be living off the great reputation they gained a few years back. We used to love this chain of restaurants, they had amazing food and lovely atmospheres in all their locations. This was a weekly, if not more frequently, stop for dinner. We went by again recently, after months of avoiding the place due to the declining quality of the food and service. Never again. We both felt ill after eating there, our order was wrong and the service wasn't great. I'm not sure how one could misunderstand a shellfish allergy for a gluten intolerance, but never the less I was told that I miscommunicated my own allergy to the waiter, who when the pasta arrived (oddly very cold and then steaming hot in parts), my dining partners food was cold. I understand that when opening many locations for a small business, some things need to be cut back on. Apparently to Mtuccis, that means cutting corners on food and customer service. Very disappointing as we love supporting local restaurants and small businesses. Meal type: Lunch Price per person: $20–30 Food: 2 Service: 2 Atmosphere: 3"