Clarkesville
Yakimono Express

Yakimono Express

487 Washington St, Clarkesville I-30523-6014, United States

Sushi • Asian • Lunch • Seafood


"FIRST AND WORST experience I have ever had at a restaurant .I was told my order would be ready at 4:25, I arrived at 4:30 to only be told my order wasnt ready after paying and waiting almost 40 minutes for my food, I find out the cashier rang me up for the incorrect food because the owner put Joy on my order instead of the name she was told, cashier should have verified I was paying for the right order but the owner should have verified she had the correct name before hanging up. after an almost 40 minute wait I get home with COLD food, because my order had been sitting since 4:25. only to be highly disappointed by the portion. I actually am still sitting her looking at an entire tray of uneaten food because I could not stomach their so called Habichai and fried rice the rice is just white rice with some shredded carrots no fried about it. the side dish was a huge scoop of canned carrots(were not dumb anyone can tell the taste between fresh and canned) and Rare steak that was not only cooked incorrectly but tasted heavily of just sugar and was ineditable because if this. my spring rolls were soggy from sitting, and my California roll was spicy even though I never ordered a spicy California roll. and to top it off I orginally tried to get a refund when I found out I was charged for the wrong order and the owner rudely said I needed to pay more after waiting so long. then the owner refused a refund and shoved the food out of the window at my driver. I will definitely not be going back the owner needs to learn some customer service skills. you don 't shove food in people 's faces when they ask for a refund and you atleast verify you have the right person before you charge them for it."